Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective - Academy; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A dynamic company in the home appliances sector is seeking a Customer Support Specialist for the Italian market in Lisbon. The role involves supporting customers via various channels, assisting with product queries, and collaborating with teams. Applicants should be fluent in Italian and have strong communication skills. A base salary of 1,000 € per month plus bonuses and relocation support is offered.

Servizi

1,000 €/month base + 100 € performance bonus

2,000 € welcome bonus

Relocation package: flight reimbursement + accommodation

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Customer service experience is a plus.
• Ready for an on-site role.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1–C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

Overview

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist for the Italian market and turn that dream into reality! We’re looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry.

What You’ll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1–C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

• 1,000 €/month base (×14 months) + 100 € performance bonus (×12 months)
• 2,000 € welcome bonus
• Relocation package: flight reimbursement + accommodation (280 € per month, all included)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work—it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!