Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective Academy; Napoli; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. This role involves supporting customers in Italian through phone, email, and chat, assisting with troubleshooting and product queries. The position offers a monthly salary of €1,000 plus bonuses, along with a relocation package and health insurance. Ideal candidates are fluent in Italian and have strong communication skills, ready to embrace a new lifestyle in vibrant Lisbon.

Servizi

€1,000/month base salary

€100 performance bonus

€2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal & transport allowance

Career growth opportunities

Competenze

• Fluent in Italian and good English required.
• Excellent communication and empathy skills necessary.
• Customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay updated with new products and company updates.

Conoscenze

Fluent in Italian (C1–C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Overview

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist for the Italian market and turn that dream into reality! We’re looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry.

What You’ll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1–C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

• 1,000 €/month base (×14 months) + 100 € performance bonus (×12 months)
• 2,000 € welcome bonus
• Relocation package: flight reimbursement + accommodation (280 € per month, all included)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work—it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!