Work in Portugal - Customer Support Representative (Italian Market)!

FH Collective - Academy; Milano; In loco; EUR 12.000; Tempo pieno

Descrizione del lavoro

A customer support company is seeking a Customer Support Specialist for the Italian Market, based in Lisbon. Responsibilities include assisting Italian-speaking customers and collaborating with internal teams. Candidates should be fluent in Italian and have good English skills. This role offers a competitive salary, bonuses, and relocation assistance, making it an ideal opportunity for those looking to start anew in Portugal.

Servizi

€1,000/month base salary

€100/month performance bonus

€2,000 welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & continuous training

Competenze

• Customer service experience is a plus.
• Ready for an on-site role in beautiful Lisbon.

Mansioni

• Support Italian‑speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1‑C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

Work in Portugal - Customer Support Representative (Italian Market)

Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality! We’re looking for passionate Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you’re all about helping customers, solving problems, and delivering a 5‑star experience, this could be your next adventure!

What You’ll Do

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1‑C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

• 1,000 €/month base (×14 months) + 100 €/month performance bonus (×12 months)
• 2,000 € welcome bonus
• Relocation package: flight reimbursement + accommodation (280 €/month)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!