Work in Portugal - Customer Support Representative !

FH Collective Academy; Torino; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. This role involves providing excellent support through various channels and requires fluency in Italian and good English. A generous relocation package, health insurance, and monthly bonuses are offered. Join a vibrant city lifestyle and be part of an international community while advancing your career.

Servizi

1,000€/month base (×14 months)

100€ performance bonus (×12 months)

2,000€ welcome bonus

Health insurance (free after 6 months)

Meal & transport allowance

Relocation package

Career growth & continuous training

Competenze

• Customer service experience is a plus.
• Prepared for an on-site role in Lisbon.
• Customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5⭐ experience this could be your next adventure!

What You'll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For:

• Fluent in Italian (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on-site role in beautiful Lisbon

What You'll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it's not just a place to work; it's a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!