Work In Portugal Customer Support Representative!

FH Collective Academy; Napoli; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer support company is seeking a Customer Support Specialist for the Italian market in Lisbon. Responsibilities include assisting customers via phone, email, and chat, providing troubleshooting support, and collaborating with teams for complex issues. Ideal candidates are fluent in Italian, have excellent communication skills, and are ready for an on-site role. Offers include a competitive salary, relocation package, and health insurance.

Servizi

1000 £/month base salary

100 £ performance bonus

2000 £ welcome bonus

Relocation package

Health insurance

Meal & transport allowance

Career growth & continuous training

Competenze

• Passionate about providing world-class customer support.
• Experience in customer service is a plus.
• Ready for an on-site role in Lisbon.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1-C2)

Good English (B2)

Excellent communication skills

Empathy skills

Customer service experience

Typing

Data Entry

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We’re looking for passionate Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If you’re all about helping customers solving problems and delivering a 5 experience this could be your next adventure!

What You’ll Do

• Support Italian-speaking customers via phone, email & chat
• Assist with product use troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For

• Fluent in Italian (C1-C2) & good English (B2)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get

1000 £/month base (14 months) 100 performance bonus (12 months)

2000 welcome bonus

Relocation package: flight reimbursement accommodation (only 280 £/month all included!)

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Why Lisbon

Because it’s not just a place to work it’s a lifestyle.

Enjoy a vibrant city great weather and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal

Apply now and join a company that values people passion and progress!

#CustomerSupport #ItalianJobs #RelocateToPortugal #LisbonJobs #HiringNow #CareerAbroad #WorkInPortugal #CBTalents

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1