Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!)

Global People Sphere; Venezia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A business consulting firm is seeking a Customer Support Representative to work remotely while supporting the Italian market. The role involves responding to customer inquiries, managing support tickets, and making outbound calls. With a competitive salary of up to €1,000 gross monthly plus bonuses, this position offers relocation support and a shared accommodation option. Ideal for Italian-speaking candidates looking for a multicultural work environment.

Servizi

Performance and complexity bonus

Relocation support

Accommodation option

Competenze

• Fluent in Italian with strong communication skills.
• Experience in customer service or support roles preferred.
• Ability to use CRM tools to maintain accurate records.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to general queries.
• Conduct outbound calls to promote products.

Conoscenze

Italian-speaking

Customer service experience

CRM tools usage

Communication skills

Descrizione del lavoro

Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation)

Join to apply for the Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation) role at Global People Sphere.

We are looking for Italian‑speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.

Position

Customer Support Representative

Location

Remote in Portugal

Market

Italian‑speaking

Your Main Responsibilities

• Respond to customer requests via email, chat, contact forms, and calls
• Handle support tickets related to general queries, refunds, or incomplete services
• Call users to speed up case resolution and improve communication
• Perform back‑office tasks that may involve outbound calls
• Conduct outbound calls to promote products, collect feedback, and support customer success
• Maintain accurate records using CRM tools
• Achieve performance goals and respect deadlines
• Provide operational feedback and elevate cases when needed

Salary Package With & Without Accommodation

Salary: Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)

Relocation Support: Exceptional, for candidates moving from abroad

Accommodation Option

Studio apartment in a company shared building for up to 12 months
Rent: 280/month, all utilities included (deducted from payslip)

Working Conditions

• 40 hours/week + 1 hour lunch break
• 22 vacation days per year
• If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?

A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Other

Industries

Business Consulting and Services

Feel free to message me! Want to apply or learn more?