TurboTax Product Expert (Work From Home)

Intuit - TurboTax; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading tax software company is seeking TurboTax Product Experts to assist customers during tax season. The role requires strong communication skills and a willingness to learn. You'll help customers navigate TurboTax products, ensuring a seamless filing experience. The position offers $18.50 per hour, a $405 certification bonus, and flexible hours. Ideal for enthusiastic individuals looking to make a difference in customers' tax filing experiences.

Servizi

$18.50 per hour

$405 bonus for certification

Flexible work schedule

Additional pay for hours worked during peak time

Competenze

• Excellent communication skills to assist customers effectively.
• No specific accounting background required.
• Ability to empathize with customers and provide effective solutions.

Mansioni

• Assist customers with TurboTax products and tax return software.
• Ensure a seamless tax filing experience for customers.
• Help customers resolve issues during tax season.

Conoscenze

Strong communication skills

Enthusiasm and eagerness to learn

Customer empathy

Descrizione del lavoro

We're looking forYOU!

Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

BENEFITS

• Get paid $18.50 per hour¹
• Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert²
• Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday³
• Earn an additional $5/hr from April 9–15 for all hours worked
• Fast 24 hour Certification²

EXPERIENCE & SKILLS

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:

• This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
• Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
• The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

¹Starting Pay $18.50 gross per hour. You must work a minimum of 25 hours per week from Monday to Sunday, between 8AM and 12am EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).

²To receive the $405.00 certification bonus, if the following criteria are met: Must complete and pass training certification, and work a min of 8 hours on Oct 15th to qualify for the Certification bonus.

³Build your own schedule from available hours of business, you must have a schedule in GigCX Marketplace to work. All earnings will be calculated from the worked schedule in GigCX Marketplace. Working without a schedule in GigCX Marketplace will not qualify for earnings.