Tennis Attendant

Four Seasons Hotels and Resorts; Napoli; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain is seeking a Tennis Attendant in Naples, Italy. The role involves delivering exceptional service to residents and guests, assisting in tennis operations, and maintaining a high-quality experience. Responsibilities include setting up courts, managing supplies, and supporting tennis professionals. Strong customer service skills and tennis knowledge are advantageous. Flexible schedule required for this full-time position, offering competitive wages and comprehensive benefits.

Servizi

Competitive wages

Comprehensive benefits

Paid time off from day one

Employee meals

Discounted travel

Tuition reimbursement

Wellbeing initiatives

Competenze

• Customer service experience with strong attention to detail.
• Knowledge of tennis or previous experience in a tennis facility is a plus.
• Fluency in English and valid work authorization in the U.S.

Mansioni

• Deliver exceptional service to guests for tennis instruction.
• Assist tennis team with daily operations and events.
• Maintain tennis facility and report maintenance requests.

Conoscenze

Customer service

Attention to detail

Tennis knowledge

Ability to multi-task

Professionalism

Descrizione del lavoro

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

Tennis Attendant

About The Role:

This role will not be onboarded until September 17th, 2025

The Tennis Attendant is responsible for delivering exceptional service to Four Seasons residents and guests, ensuring a high-quality, engaging, and personalized experience. This role includes supporting the tennis team during daily operations, private and group lessons, and special events, while maintaining the highest standards of service and professionalism.

What You Will Do:

1. Be part of the pre-opening team!
2. Assist in delivering a high-quality guest experience for private and group tennis instruction that exceeds guest expectations.
3. Provide exceptional service by handling all member and guest interactions with professionalism, resolving complaints, and accommodating special requests.
4. Greet guests and describe tennis services and related activities.
5. Set up tennis courts for daily play with water, balls, towels, etc.
6. Set up ball machine for guests to practice on courts.
7. Report maintenance requests for wind screens, nets, and courts as needed.
8. Restock towels, tennis balls, water, and supplies throughout the day.
9. Maintain guest areas with fruit, snacks, and coffee.
10. Work closely with tennis professionals and other staff during lessons and events.
11. Keep the tennis facility clean and well-maintained.
12. Perform other duties as assigned by supervisor or management.

What You Bring:

1. Ability to multi-task and work well under pressure in a fast-paced environment.
2. Customer service experience with attention to detail; previous experience in a tennis facility or knowledge of tennis is a plus.
3. Excellent customer service skills and a strong work ethic.
4. Efficient, well-organized, and able to handle multiple duties simultaneously.
5. Professional manner, discretion, and appearance.
6. Confident, outgoing personality and a can-do attitude.
7. Ability to stand, walk, and run for 8+ hours, lift up to 50 lbs, and work outdoors for extended periods.
8. Fluency in English and valid work authorization in the U.S.

What We Offer:

Competitive wages, comprehensive benefits including Medical, Dental, Vision, 401K with employer match (starting at 30 days), paid time off from day one, employee meals, discounted travel, tuition reimbursement, inclusive work environment, wellbeing initiatives, and diversity promotion.

Schedule & Hours:

This is a full-time position requiring flexibility to work afternoons, evenings, weekends, and holidays.

Learn more about working at Naples Beach Club, Four Seasons Resort, visit us:

Four Seasons is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For EEOC information, visit the official website.