Teller (FAO Credit Union)

FAO; Roma; In loco; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

The FAO Credit Union teller position is based in Rome and supports the CSF Finance Division. The role handles routine financial duties across two currencies, processes loans and savings, and performs end-of-day operations with accuracy and confidentiality.

Candidates should have secondary education and at least two years of finance/budget support experience, plus strong MS Office skills and good English proficiency. Local residency is required.

Competenze

• Secondary school education is required.
• Two years of relevant experience in finance/budget support.
• Good knowledge of MS Office and office technology.

Mansioni

• Process member savings and loan transaction requests.
• Apply CU rules and policies governing loans and savings.
• Assist members with CU account opening/closures and online services.
• Perform end-of-day and quarterly processing.
• Coordinate with members on CU account matters.
• Archive member correspondence and file End of Day reports.
• Update member records regarding personnel actions.
• Perform other duties as required.

Conoscenze

Financial procedures

Attention to detail

Customer service orientation

English proficiency

Formazione

Secondary School Education

Strumenti

MS Office

Accounting software

Descrizione del lavoro

Job Description - Teller (FAO Credit Union) (2601951)

Job Description

CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT : 2601951

Job Posting

17/Sep/2026

Closure Date

01/Oct/2026, 9:59:00 PM

Organizational Unit : CSF - Finance Division

Job Type

Staff position

Type of Requisition : General Service

Primary Location

Italy-Rome

Duration : Fixed-term: one year with possibility of extension

Post Number : 2004243

CCOG Code : 2103

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Organization's Staff Credit Union (CU) is a self-funded operation that started in 1954 and which was formally integrated into the FAO in January 1976. The CU helps FAO and WFP Staff by providing an avenue for their savings as well as extending them credit facilities. It is a convenient, free of charge and hassle-free service, with offices at both FAO and WFP.

The position is located in the FAO Credit Union within the Finance Division (CSF) at FAO headquarters in Rome, Italy.

Main Purpose

The Teller (FAO Credit Union) performs a large variety of routine administrative and financial duties in support of the CU's activities and in particular executes loans and savings related transactions in two currencies and performs the end of day activities. The incumbent exercises judgment, identifies errors and supports sound financial practice.

Supervision Received/Exercised

The Teller (FAO Credit Union) reports to the Member Services Officer, CSFU. He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides for on-the-job learning.

Working Relationships

The Teller (FAO Credit Union) interacts with a variety of colleagues within the work unit and with immediate clients served within the Organization, providing routine assistance to promote the effective and efficient delivery of finance-related services.

Key Functions/Results

• Process member savings and loan transaction requests;
• Apply CU rules and policies governing loans and savings;
• Assist members with the CU account opening/closures and online services.
• Perform support operations (bank reconciliations, depositing credit notes, creating beneficiary account templates, account certificates and other miscellaneous requests);
• Perform End of Day and Quarterly processing;
• Liaise with members on matters relating to their CU account.
• Ensure proper archiving of member's correspondence and filing of the End of Day reports;
• Update members' records regarding personnel actions;
• Perform other duties as required.

Impact Of Work

The incumbent's work impacts on the timely and efficient delivery of financial support services and on the overall output of the work unit. Working in an efficient, precise and confidential manner strengthens the trust between members and the Credit Union.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

• Education: Secondary School Education.
• Experience: Two years of relevant experience in finance / budget-related support work.
• Languages: Working knowledge (proficiency - level C) of English.
• IT Skills: Good knowledge of the MS Office applications, Internet and office technology equipment.

Residency:

General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or a valid work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence

Technical Skills

• Knowledge of the communication and documentation standards.
• Knowledge of corporate computerized financial / travel / human resources systems and administrative procedures and policies.
• Thorough knowledge of double-entry bookkeeping and experience in accounting and dual currency transactions.
• Ability to analyse situations accurately and carry out instructions with limited supervision.
• Customer service orientation, initiative, good planning skills and ability to establish priorities, standards and deadlines. Courtesy, tact, discretion and ability to establish and maintain effective working relationships with people of different national and cultural backgrounds and as part of a team.

Desirable Qualifications and Skills

• Knowledge and understanding of activities related to transactions pertaining to a credit union.
• Working knowledge (proficiency – level C) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).
• Limited experience in a wide range of services of a financial nature.
• Good knowledge of FAO's financial rules and regulations, accounting policies and practices.

FAO staff are expectedto adhereto FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency

ADDITIONAL INFORMATION

• FAO does not charge a fee at any stage of the recruitment process (application, interview, processing)
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
• The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
• General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing valid visa to work or valid work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
• No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location
• For additional information visit the FAO employment website: http://www.fao.org/employment/home/en/