Technical Services Back Office Administrator (Fixed Term Contract)

Vantive; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A vital organ therapy company in Italy is seeking an administrative professional to respond to communications, manage orders and collaborate with teams. Candidates should possess a high school diploma or degree, communication skills, and familiarity with Microsoft Office. This role offers the opportunity to contribute to meaningful health initiatives and support patient care.

Competenze

• Previous experience in administration / back office activities is a plus.
• Ability to work collaboratively with different stakeholders.

Mansioni

• Respond and filter incoming communications.
• Order, process and receive parts and products.
• Ensure the shipment of machines in line with SLA.
• Manage spare parts orders.

Conoscenze

Good knowledge of English (written and spoken)

Good communication skills

Ability to collaborate with team members

Formazione

High school diploma or Degree

Strumenti

Microsoft Office

Digital tools

Descrizione del lavoro

Overview

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Responsibilities

• Respond and filter incoming communications
• Cooperate to plan service activities with available system tools and information
• Order, process and receive process parts and products
• Ensure the shipment of the machines and the receiving to the other countries in line with SLA
• Manage spare parts orders
• Cooperate to respond to information inquiries (documents, planning, contracts, parts, pricing, etc.) Cooperate to answer any administrative requests
• Cooperate to manage QA activity
• Cooperate on complaint management
• Manage, in collaboration with EHS responsible, scrapping activities
• Manager orders for suppliers
• Manage import / export inside the organization

Qualifications

• High school diploma or Degree
• Previous experience in administration / back office activities is a plus
• Good knowledge of English (written and spoken) Knowledge of Microsoft Office and ability to work with digital tools
• Good communication skills, ability to collaborate with other team members and with different stakeholders

Thank you for your interest and application to Vantive. All applications will be reviewed and those candidates selected for consideration will be contacted directly.

Vantive is committed to creating and maintaining a barrier-free environment for all employees and customers. We believe in integration and equal opportunity and we are committed to treating all people with dignity and respect.