Technical Service Engineer

SANY Group; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading construction equipment firm is seeking experienced Telehandler Service Engineers in Milan, Lombardy. Responsibilities include providing technical support, performing maintenance, and ensuring quality standards. The ideal candidate will hold a degree in mechanical engineering and have at least 3 years of relevant experience. Strong problem-solving skills and customer focus are essential for this full-time role.

Competenze

• At least 3 years of experience in maintenance system and repair.
• Proficient in troubleshooting and repairing systems.
• Valid driver's license and relevant certifications in heavy equipment.

Mansioni

• Perform regular maintenance checks to ensure optimal performance.
• Provide on-site and remote technical assistance to customers.
• Maintain accurate records of service activities.
• Ensure service work meets SANY’s quality standards.
• Collaborate with product development teams on improvements.

Conoscenze

Problem-solving

Excellent communication

Interpersonal skills

Ability to work independently

Customer-focused

Results-driven

Formazione

Degree in mechanical engineering or related field

Strumenti

Diagnostic tools and software

Microsoft Office

Descrizione del lavoro

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We are seeking experienced Telehandler Service Engineers to join our team in Italy. As a Telehandler Service Engineer, you will be responsible for providing technical support to dealers for technical problems and maintenance services for SANY’s systems construction equipment. The ideal candidate will have strong problem-solving, excellent communication and interpersonal skills. Ability to work independently and as part of a team. It will be customer-focused and results-driven. Ability to manage multiple priorities and meet deadlines.

Key Responsibilities

• Preventive Maintenance: Perform regular maintenance checks and scheduled services to ensure optimal performance and longevity of the equipment.
• Customer Support: Provide on-site and remote technical assistance to customers, dealers, and internal teams.
• Documentation: Maintain accurate records of service activities, including parts used, labor hours, and equipment status.
• Quality Assurance: Ensure all service work meets or exceeds SANY’s quality standards and complies with safety regulations.
• Continuous Improvement: Collaborate with product development teams to provide feedback on existing products and contribute to the improvement of new designs.

Qualifications

• Education: Degree in mechanical engineering, mechatronics, or a related field.
• Experience: At least 3 years of experience in maintenance system and repair, preferably in the heavy equipment industry.
• Technical Skills: Proficient in troubleshooting and repairing, understanding of electrical systems, and familiarity with diagnostic tools and software.
• Licenses/Certifications: Valid driver's license and any relevant certifications in heavy equipment.
• Software Skills: Proficiency in Microsoft Office and ability to learn proprietary software systems.
• Travel: Willingness to travel within Italy and occasionally internationally as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Manufacturing and Customer Service
• Industrial Machinery Manufacturing

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