Technical Application Specialist - Temporary contract

Abbott; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global healthcare leader in Italy is seeking a Technical Application Specialist for a temporary role, starting with training in Northern Italy. Responsibilities include customer training, performing instrument implementations, and troubleshooting. The ideal candidate has a Bachelor's degree in medical technology and strong communication skills, with a focus on customer engagement. This full-time position requires a willingness to relocate to Sicily.

Competenze

• Bachelor's degree or equivalent experience required.
• Proven track record in a similar position supported by management references.
• Strong experience in use of analytical tools and software.

Mansioni

• Deliver customer operator training in Abbott facilities or on-site.
• Perform new instrument and assay implementations.
• Conduct troubleshooting and coaching on-site.

Conoscenze

Customer engagement

Strong communication skills

Analytical tools and software

Formazione

Bachelor’s degree in medical/electrical/mechanical technology

Descrizione del lavoro

Technical Application Specialist - Temporary contract

Location: Initial training in Northern Italy, followed by relocation to Sicily

About Abbott: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Position Overview

For our Abbott Diagnostic Division (ADD) in Abbott Italy, we are currently looking for an Application Specialist (Temporary role). This role will begin with a training phase in Northern Italy, where the selected candidate will receive comprehensive onboarding and technical preparation. Following this initial period, the main assignment will be in Sicily, which is the core objective of this replacement. The relocation to Sicily is a key part of the role and essential to its long-term success.

Major Responsibilities

• Deliver customer operator training in Abbott facilities or on-site
• Perform new instrument and assay implementations through Test Of Record (TOR)
• Perform on-site assay investigation, troubleshooting and operator training and coaching
• Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates

Education and Competencies Required

• Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in medical / electrical / mechanical or medical technology is preferred
• Proven track record in a similar position supported by management and customer references
• Successful engagement with customers, specifically lab staff
• Strong communication skills
• Technical expert for product line responsibility
• Strong experience in use of analytical tools and software

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Hospitals and Health Care