Technical Application Specialist

Grifols Shared Services North America, Inc; Napoli; In loco; EUR 55.000 - 70.000; Tempo pieno

Descrizione del lavoro

Grifols is a global healthcare company seeking a Technical Application Specialist for the Diagnostics division. The role focuses on supporting laboratories with Grifols diagnostic solutions and acting as a scientific partner to professionals.

You will provide scientific and application support, deliver customer training, and help optimize workflows across laboratories. Regular travel is part of the position, with collaboration across Sales, Service, and Quality teams.

Competenze

• Laboratory workflow understanding and diagnostic testing processes.
• Strong communication and presentation skills with laboratory professionals.
• Ability to build professional relationships and provide scientific guidance.

Mansioni

• Scientific & application support for Grifols diagnostic instruments, assays and workflows.
• Customer training during instrument implementation and throughout lifecycle.
• Workflow optimization to improve testing processes and efficiency.

Conoscenze

Laboratory workflow understanding

Communication & presentation

Relationship building

Problem-solving mindset

Polish & English

Travel readiness

Formazione

Medical Laboratory Science / Life Science degree

Descrizione del lavoro

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding.

Help us lead one of the world’s largest pharmaceutical companies. We are a world leader in plasma‑derived medicines with a presence in more than 100 countries, and a growing global team of over 20,000 people. That’s why we need a Technical Application Specialist like you.

Role Mission

As a Technical Application Specialist within the Diagnostics division, you will support laboratories across Southern Poland (Lower Silesian, Opole, Silesian and Lesser Poland Voivodeships). Your mission is to help clinical laboratories implement, optimize and use Grifols diagnostic solutions, acting as a trusted scientific partner for laboratory professionals.

This role is ideal for candidates with hands‑on experience in medical or diagnostic laboratories who want to combine their scientific expertise with customer‑facing responsibilities .

What your responsibilities will be

• Scientific & application support — You will provide expert guidance on Grifols diagnostic instruments, assays and workflows.

• Customer training — You will deliver training during instrument implementation and throughout the customer lifecycle.

• Workflow optimization — You will support laboratories in improving testing processes and operational efficiency.

• Troubleshooting — You will resolve application‑related issues both remotely and on‑site.

• Relationship building — You will develop strong partnerships with laboratory managers, medical laboratory scientists and healthcare professionals.

• Cross‑functional collaboration — You will work closely with Sales, Service, Technical Support and Quality teams.

• Product launches & method implementation — You will participate in new product introductions and continuous improvement initiatives.

• Regular travel — You will visit customer sites across Southern Poland.

Who you are

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Laboratory workflow understanding and diagnostic testing processes.

• Communication & presentation skills with confidence in front of laboratory professionals.

• Ability to build strong professional relationships and provide scientific guidance.

• Problem‑solving mindset and customer‑oriented approach.

• Fluent Polish and good English communication skills.

• Willingness to travel extensively within the assigned territory.

Qualifications

• Practical experience in a clinical, hospital, blood bank, reference or diagnostic laboratory .

• Experience with diagnostic systems, laboratory automation or application support is highly valued.

• Valid driving licence and residence in Poland, preferably within or near the supported region.

Education

• University degree in Medical Laboratory Science, Medical Analytics, Laboratory Diagnostics, Biotechnology, Biology, Biomedical Sciences , or another relevant Life Science discipline.

Preferred Experience

Candidates with experience in the following areas will be particularly welcome:

• Immunohematology

• Blood Banking

• Transfusion Medicine

• Serology and blood group testing

• Blood Transfusion Centres

• Clinical laboratory automation

• Application support for diagnostic systems

• Customer training and laboratory staff education

We also welcome candidates from other diagnostic specialties such as Clinical Chemistry, Hematology, Microbiology, Molecular Diagnostics, Immunology and Clinical Pathology.

What we offer

It is a brilliant opportunity for you. Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.

You will join a global healthcare company dedicated to improving patient care and transfusion safety. You will receive specialized training and ongoing support to deepen your expertise in Immunohematology , Transfusion Medicine , and Grifols diagnostic technologies .

Information about Grifols is available at www.grifols.com.

We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.

Grifols is an equal opportunity employer.

Type: Regular Full-Time

Learn more about Grifols (http://www.grifols.com/es/web/international/home)