Technical Application Engineer

Etex; Lombardia; On-site; EUR 55,000 - 75,000; Full time

Job summary

Etex is seeking a Technical Application Engineer to join our multi-country team. The role may be based in Italy, Poland, Spain, France or Belgium, with regular travel to these regions. You will transform customer requirements into compliant insulation and refractory solutions for demanding industrial processes.

Join us to drive technical support, develop solutions, and collaborate with Sales, Product Management, R&D and Engineering to ensure project success and regulatory compliance.

Qualifications

• Experience in high-temperature insulation, refractories, or industrial furnace applications.
• Ability to interpret technical specifications, drawings and customer requirements.
• Strong analytical skills with attention to detail.
• Confident preparing technical calculations, documentation and recommendations.
• Effective communication with customers and internal teams.

Responsibilities

• Provide technical application support to customers and colleagues.
• Develop compliant insulation and refractory solutions.
• Interpret customer requirements and specifications.
• Support projects from design through to after-sales.
• Prepare and review technical documentation.
• Ensure compliance with industry standards and regulations.
• Respond to technical enquiries and troubleshoot issues.
• Collaborate with Sales, Product Management, R&D and Engineering teams.
• Manage multiple technical projects and priorities.
• Liaise with testing and certification bodies.
• Support product testing and validation activities.
• Contribute to continuous improvement initiatives.
• Deliver accurate and practical technical guidance.
• Maintain expertise in products, applications and industry standards.

Skills

High-temperature insulation

Refractories experience

Industrial furnace applications

Technical calculations

Documentation

Customer interaction

Project management

Cross-functional collaboration

Job description

Together, we’re shaping the future of construction. Ready to make your impact? Join us as Technical Application Engineer! This role can be based in either Poland, Italy, Spain, France or Belgium. Travel is expected to these countries 3 -4 times a month.

Are you a technically minded problem-solver with a passion for engineering solutions in high-temperature industrial environments? Join Promat as a Technical Application Engineer and play a key role in transforming customer requirements into innovative, compliant insulation and refractory solutions that support some of the world's most demanding industrial processes.

Key Responsibilities

• Provide technical application support to customers and colleagues.
• Develop compliant insulation and refractory solutions.
• Interpret customer requirements and specifications.
• Support projects from design through to after-sales.
• Prepare and review technical documentation.
• Ensure compliance with industry standards and regulations.
• Respond to technical enquiries and troubleshoot issues.
• Collaborate with Sales, Product Management, R&D and Engineering teams.
• Manage multiple technical projects and priorities.
• Liaise with testing and certification bodies.
• Support product testing and validation activities.
• Contribute to continuous improvement initiatives.
• Deliver accurate and practical technical guidance.
• Maintain expertise in products, applications and industry standards.

Key Requirements

• Experience in high-temperature insulation, refractories, or industrial furnace applications.
• Ability to interpret technical specifications, drawings and customer requirements.
• Strong analytical skills with excellent attention to detail.
• Confident preparing technical calculations, documentation and recommendations.
• Effective communication skills and ability to work with customers and internal teams.
• Practical, solution-focused approach to problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with a commitment to continuous learning and improvement.
• Etex's strong purpose 'Building Better together' is shaping a new future for the construction industry and helping to build a better future for all.
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination