Technical Account Executive

Blis; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading programmatic advertising firm in Milan is seeking a Technical Account Executive to engage with clients and manage multiple campaigns. Responsibilities include overseeing operations, optimizing strategies, and providing valuable insights to drive clients' success. The ideal candidate will excel in communication, organization, and have strong analytical skills. This role offers the chance to work with a diverse team in a vibrant industry.

Competenze

• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks efficiently.
• Experience working independently and as part of a team.

Mansioni

• Manage day-to-day client engagement and inquiries.
• Optimize programmatic advertising campaigns.
• Develop data-based insights to enhance KPI strategies.

Conoscenze

Client-facing communication

Organizational skills

Technical savviness

Excel proficiency

PowerPoint skills

Descrizione del lavoro

Technical Account Executive

We’re looking for a Technical Account Executive to join the Client Services team, working directly with agencies, partners and clients in our Milan Office. The role will oversee the management of multiple campaigns alongside our trading team from set-up to completion, optimizing where possible and troubleshooting challenges. At the heart of the Technical Account Executive role is providing guidance to help clients exceed their goals when using the Blis technology suite to facilitate their marketing needs. This role reports to the Senior Technical Account Manager within the Client Services team.

Key responsibilities

• Own the day-to-day management of client engagement, inclusive of but not limited to :
• Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
• Serve as the consultant for product solutions and best practices
• Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
• Develop data-based insights to guide KPI strategy and activation
• Produce reporting & conduct client performance review meetings
• Identify optimization opportunities for KPI improvement
• Create and present post campaign analysis & quarterly business reviews
• Orchestrate the month end billing reconciliation
• Showcase appropriate product insights in line with our offering
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Collaborate with a diverse group of internal cross-functional teams
• Maintain internal pipeline systems to reflect actualized monthly budget splits

Skills and requirements

• Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
• Excellent communication skills; written and verbal
• Works well both within a team and individually
• Has excellent organizational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Technically savvy with commercial acumen

About us

Blis is the leading privacy-first, location-powered programmatic advertising partner. We deliver accurate targeting at scale without reliance on personal data, helping the world’s largest brands and media agencies drive key business outcomes through personalised and high-performing digital advertising.

Blis uses real-world and online data, as well as behaviour and lifestyle indicators, to profile and understand audiences better than anyone else. Using our 370m opted-in global planning and measurement panel and taking an aggregated and anonymous approach to audience targeting, Blis reaches precise audiences at scale without reliance on personal data.

Established in the UK in 2004, Blis now operates in more than 40 offices across five continents. Working with the world’s largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency, we deliver ads to 1 / 5th of the world’s population.

At Blis our vision is to be the undisputed leader in location-powered advertising and analytics. We believe that values create behaviours and behaviours create a culture. Our company values are a huge part of our DNA. We are fully committed to creating a powerful culture of inclusivity and belonging that embraces diversity, encourages people to bring their authentic selves to work, educates everyone at Blis about matters of equality and engages with the wider industry community to drive social change.

As an equal opportunity employer, we treat all our employees and job applicants fairly and equally. We oppose all forms of unlawful and unfair discrimination and take all reasonable steps to create a work environment in which all employees are treated with respect and dignity. We don\'t condone or tolerate any form of harassment, by employees or by others who do business with us.

Our Values - B.L.I.S.

Brave

We\'re leaders not followers

An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.

We take ownership and hold ourselves accountable for outcomes, good and bad - and we don’t pass the buck.

Love our clients

We\'re client obsessed

We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.

Inclusive

We\'re one team

We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other - with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.

Solutions driven