Team Leader MM Leccio Outlet

Maison Margiela; Reggello; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury fashion house in Reggello, Italy, is seeking a Team Leader to drive commercial targets and ensure a tailored customer experience. The ideal candidate will have retail experience, strong interpersonal skills, and be proficient in both Italian and English. Responsibilities include coaching the team and improving sales performance. Join to enhance customer relationships in a vibrant outlet environment.

Competenze

• Confirmed retail experience is required.
• Proactive approach to customer experience is essential.
• Empathy and good interpersonal skills are needed.

Mansioni

• Achieve commercial targets through effective team organization.
• Ensure tailored customer experiences to meet targets.
• Coach the team by providing performance feedback.
• Improve sales performance and stock management.
• Provide excellent personalized customer service.

Conoscenze

Interpersonal skills

Customer experience personalization

Business and performance orientation

Attention to detail

Fluent in Italian

Fluent in English

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.

In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

Within our Maison Margiela Outlet shop and under the direction of the Store Manager, we are looking for a Team Leader.

You will have the following missions:

• To be responsible for the achievement of commercial targets through effective and efficient organization of the team
• Ensure a tailored customer experience to achieve individual and collective targets
• Coaching the team with the Store Manager by providing feedback to ensure the highest quality experience possible
• Contribute to the improvement of sales performance, sales and stock analysis, product rotation and replenishment supervision, and visual team
• Demonstrate leadership in providing excellent personalized customer service and customer development through CRM initiatives

Profiles:

• You have good interpersonal skills and are an empathetic person
• You are proactive in ensuring a personalized customer experience
• You have confirmed retail experience and are business and performance oriented
• You are attentive to detail and meticulous
• You speak Italian and English

MM

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