Team Lead, Outbound Operations

Amazon; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading global online retailer is seeking a Team Lead for Outbound Operations in Milan. The ideal candidate will have strong SQL and data analytics skills, leadership abilities, and be willing to work flexible hours. Responsibilities include conducting training for associates and providing operational support. Join a culture of innovation and commitment to excellence.

Competenze

• Strong SQL query skills necessary for data analysis.
• Experience with problem-solving tools is expected.
• Ability to analyze data and present findings.

Mansioni

• Conduct daily training and skill huddles.
• Provide quality feedback to associates.
• Act as stand-in for Process Associate and Area Manager.

Conoscenze

Knowledge of problem solve tools

Strong SQL query skills

Mathematics and data analytics

Proficiency in MS Excel

Willingness to work night shift

Strumenti

MS Excel

Descrizione del lavoro

At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.

Job Title: Team Lead, Outbound Operations

Location: Hyderabad

Summary

Amazon is a highly data driven company highly obsessive about metrics.

Job Deliverables

• Conduct daily training and conduct daily skill huddles.
• Provide quality feedback to associates.
• Act as stand-in for Process Associate and the Area Manager.

Skills required

• Knowledge of problem solve tools.
• Strong SQL query skills, mathematics, and data analytics.
• Proficiency in MS Excel, with knowledge of macros an added advantage.
• Willingness to work night shift based on requirements.

Preferred Qualifications

• Speak, write, and read fluently in English.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.