Systems Management Specialist

Intersystems; Milano; In loco; EUR 35.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Technical Systems Administrator to manage and optimize the delivery of software solutions. The role involves system architecture, administration, and providing critical technical support while collaborating closely with teams for exceptional service delivery. Candidates should have strong Linux knowledge, scripting abilities, and a familiarity with information security best practices.

Competenze

• In-depth experience in Linux or UNIX systems (preferred: SUSE / RedHat).
• Experience with monitoring and alerting tools.
• ITIL knowledge is a plus.

Mansioni

• Design, review, and install InterSystems products on customer platforms.
• Provide technical support for troubleshooting and performance analysis.
• Automate routine activities like deployment of patches.

Conoscenze

Server Administration

Scripting Skills

Information Security

Troubleshooting

Analytical Skills

Monitoring Tools (Nagios, Zabbix)

Configuration Management (Ansible, Puppet)

Descrizione del lavoro

The Technical Systems Administrator is responsible for the overall delivery of the System Architecture Plan and management of associated resources and activities to ensure that InterSystems software is delivered and deployed in line with project requirements.

Key Responsibilities :

• Execute the process of designing, reviewing and installing all the InterSystems products including TrakCare patches, releases and builds on the required customer platforms in accordance with quality assurance protocols and Service Level Agreements as agreed with the customer for software release authorization and installation.
• Administration and maintenance of hosted solutions and related infrastructure working with other teams or partners as required.
• Provide technical support for troubleshooting and performance analysis for implementations.
• Support and test of TrakCare internal and external utilities, e.g. patching tool, print service, etc.
• Assist Presales for any technical request such as architecture, configuration, hardware sizing, etc.
• Produce technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to’s.
• Participate in on-site technical training and implementations activities if required.
• Take on responsibility for scripting, maintenance and verification of backups.
• Automation of routine activities (deployment of patches , environment replication , etc.. ).
• Participate in the continuous improvement of the operation processes required to delivery exceptional service quality.

Qualifications :

• Server Administration : In-depth experience in configuring, implementing and administer Linux or UNIX systems (preferred : SUSE / RedHat).
• Programming and coding : ability to work directly with the source code of a system and develop solutions to improve system-level performance (strong scripting skills).
• Information security : familiarity with best practices and techniques for maintaining and improving information security.
• Problem-solving capabilities : ability to adopt creative skills and problem-solving techniques to solve problems or devise a new solution.
• Strong troubleshooting and analytical skills.
• Managed mission critical infrastructures and applications.
• The candidate is also required to be available to work (when the situation requires it e.g., in case of updates of systems in use by end users) outside the usual office hours.
• Experience with monitoring and alerting tools (Nagios, Zabbix, Cacti preferred).
• Understanding of networking deployment and management, including load balancers solutions.
• Knowledge of configuration management tools as Ansible or Puppet.
• ITIL knowledge.