Support Engineer - Intelligent Document Processing, CORS - Rapid Solutions

Amazon; Asti; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Support Engineer to develop AI-driven solutions for compliance validation. The role requires expertise in Python, machine learning, and AWS services. Ideal candidates have a relevant degree and experience in software development or technical support. This position offers opportunities to leverage cutting-edge technology in a dynamic environment.

Competenze

• 2+ years of software development or technical support experience.
• Experience troubleshooting and debugging technical systems.
• Experience scripting in modern programming languages.

Mansioni

• Implement and fine-tune large language models for compliance documentation.
• Develop machine learning algorithms for automated document validation.
• Collaborate with compliance experts for AI-driven processes.

Conoscenze

Python

Machine learning frameworks (TensorFlow, PyTorch)

AWS Cloud services

Java

React.js

TypeScript

Natural Language Processing

Problem-solving

Communication skills

Formazione

Bachelor’s or Master’s degree in Computer Science or AI

Strumenti

AWS Step Functions

DynamoDB

S3

Lambda

API Gateway

CloudWatch

EC2

Descrizione del lavoro

We are seeking talented and innovative Support Engineer to join our team working at the intersection of artificial intelligence and compliance. In this role, you will leverage large language models (LLMs) and other advanced machine learning techniques to develop and maintain automated systems for validating compliance documents.

Key Responsibilities

• Implement and fine‑tune large language models to accurately process and analyze complex compliance documentation.
• Develop and optimize machine learning algorithms for automated document validation and anomaly detection.
• Collaborate with compliance experts to translate regulatory requirements into AI‑driven validation processes.
• Troubleshoot and resolve issues related to the AI‑powered compliance validation system.
• Stay up‑to‑date with the latest advancements in NLP, LLMs, and AI to continually improve our validation processes.
• Provide technical support and guidance to internal teams and clients using the automated compliance validation tools.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, AI, or a related field.
• Strong programming skills, particularly in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).
• Hands‑on experience in AWS Cloud services, along with basic proficiency in React.js and TypeScript to support front‑end issue resolution.
• Must have a good understanding of Java for backend troubleshooting.
• Experience working with large language models and natural language processing techniques.
• Familiarity with compliance processes and regulatory environments (e.g., GDPR, HIPAA, SOX).
• Excellent problem‑solving skills and attention to detail.
• Strong communication skills and ability to explain complex technical concepts to non‑technical stakeholders.

Basic Qualifications

• 2+ years of software development, or 2+ years of technical support experience.
• Experience scripting in modern program languages.
• Experience troubleshooting and debugging technical systems.

Preferred Qualifications

• Experience troubleshooting & maintaining hardware & software RAID.
• Knowledge of web services, distributed systems, and web application development.
• Experience with REST web services, XML, JSON.
• Experience in troubleshooting services using AWS services (e.g., AWS Step Functions and State Machine, DynamoDB, S3, Lambda, API Gateway, CloudWatch, EC2).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.