Support Engineer

Adecco; Montà; In loco; EUR 29.000; Tempo pieno

Descrizione del lavoro

A leading international recruitment firm is seeking a Support Engineer II for a global company in the logistics sector in Montà, Italy. The role involves handling technical support requests and troubleshooting across various platforms. The ideal candidate will have over 3 years of experience and strong communication skills. This is a full-time position with an annual salary of €29,000.

Competenze

• 3+ years of experience in onsite IT support (helpdesk or desk-side).
• Experience with Windows, Mac, and Linux in a corporate environment.
• Ability to explain complex IT concepts in simple terms.

Mansioni

• Handle technical support requests via chat, phone, email, and ticketing system.
• Troubleshoot and resolve issues on Windows, Mac, and Linux systems.
• Document all interactions accurately.

Conoscenze

Technical support

Communication skills

Multitasking

Troubleshooting

Formazione

High school diploma

Bachelor’s degree in Computer Science or related field

Descrizione del lavoro

Adecco is looking for a Support Engineer II for a leading international company in the logistics sector. If you have experience in onsite technical support and want to join an innovative global organization, this is your opportunity!

What You’ll Do

• Handle technical support requests via chat, phone, email, and ticketing system .
• ose and resolve issues on Windows, Mac, and Linux systems.
• Provide assistance for video conferencing systems and AV equipment .
• Accurately document all interactions.

Minimum Requirements

• 3+ years of experience in onsite IT support (helpdesk or desk-side).
• Experience with Windows, Mac, and Linux in a corporate environment.
• High school diploma.
• Excellent communication skills with both technical and non-technical staff.
• Ability to work independently and as part of a team.
• Strong attention to quality and multitasking.

Preferred Qualifications

• Bachelor’s degree in Computer Science or related field.
• Certifications : Microsoft MCSE / MCITP , ITIL Foundation .
• Advanced Linux skills.
• Ability to explain complex IT concepts in simple terms.
• Excellent troubleshooting skills for complex systems.

Contract

Full-time, initial 3-month contract with possibility of extension

Working Hours

40 hours per week

Annual Salary

€29.000

Language

English C1

If you think you are in line and if you are really interested, apply by sending your CV and you will be contacted immediately.