Supply Operation Specialist

Sandoz Italia; Lombardia; On-site; EUR 305,000 - 365,000; Full time

Job summary

Sandoz Italia is seeking a dedicated Supply Planning Support role in Milano to help the team manage product planning and reporting processes.

You will consolidate operational reports, monitor stock KPIs and coordinate data from SAP with stakeholders across departments, contributing to process improvements and automation.

Qualifications

• Degree in Business and Economics or related field.
• Fluent in English and Italian.
• 1–2 years in pharmaceutical supply chain or multinational retail.

Responsibilities

• Provide day-to-day support to the Supply Planning Team across products and channels.
• Prepare and maintain recurring operational reports, dashboards and planning files.
• Monitor stock levels, inventory projections, service indicators, stock-outs and KPIs.
• Collect and reconcile data from SAP and other systems; coordinate with stakeholders.
• Support allocation, shortage and supply-risk processes.
• Coordinate warehouse/distribution admin activities.
• Interface with Customer Service, Warehouse, Quality, Finance, Commercial and other teams for data requests.
• Contribute to process standardization and automation to improve efficiency and data quality.

Skills

SAP

Analytical skills

Excel

AI tools

Education

Degree in Business and Economics or related field

Tools

AI-enabled tools

Job description

Responsibilities

• Provide day-to-day support to the Supply Planning Team across products and business channels
• Prepare, consolidate and maintain recurring operational reports, dashboards and planning files, ensuring data completeness, consistency and timely distribution
• Support the monitoring of stock levels, inventory projections, customer service indicators, stock-outs, write-offs and other supply chain KPIs
• Collect, validate and reconcile data from SAP and other relevant systems, identifying discrepancies and coordinating their resolution with the appropriate stakeholders
• Monitor recurring operational exceptions, including MRP messages, delayed goods receipts, missing confirmations and inventory variances, and ensure timely follow-up or escalation
• Support planners in the preparation and administration of allocation, shortage and supply-risk processes
• Coordinate administrative activities related to warehouse and distribution operations, including returns, inventory adjustments, reconciliations and supporting documentation
• Act as an operational interface with Customer Service, Warehouse, Quality, Finance, Commercial teams and other stakeholders for data requests, status checks and administrative follow-up
• Contribute to process standardization, automation and continuous improvement initiatives that increase team efficiency and data quality

Major Activities

• Provide day-to-day support to the Supply Planning Team across products and business channels
• Prepare, consolidate and maintain recurring operational reports, dashboards and planning files, ensuring data completeness, consistency and timely distribution
• Support the monitoring of stock levels, inventory projections, customer service indicators, stock-outs, write-offs and other supply chain KPIs
• Collect, validate and reconcile data from SAP and other relevant systems, identifying discrepancies and coordinating their resolution with the appropriate stakeholders
• Monitor recurring operational exceptions, including MRP messages, delayed goods receipts, missing confirmations and inventory variances, and ensure timely follow-up or escalation
• Support planners in the preparation and administration of allocation, shortage and supply-risk processes
• Coordinate administrative activities related to warehouse and distribution operations, including returns, inventory adjustments, reconciliations and supporting documentation
• Act as an operational interface with Customer Service, Warehouse, Quality, Finance, Commercial teams and other stakeholders for data requests, status checks and administrative follow-up
• Contribute to process standardization, automation and continuous improvement initiatives that increase team efficiency and data quality

Ideal Background

Education (minimum/desirable): Degree in Business and Economics, Management Engineering, or another relevant scientific discipline

Languages: English and Italian language

Professional Experience: 1-2 years of experience in the supply chain of pharmaceutical companies or multinational companies operating in the GDO

Competencies

• Good knowledge of SAP system
• Strong analytical and Excel skills
• Good knowledge of AI-enabled tools and ability to use them responsibly to support data analysis, process automation, reporting and day-to-day productivity

Job Details

• Job location: Milano
• Starting pay range: €30,000 - €40,000
• Pay frequency: Monthly
• Expected weekly working hours: 40 hours
• Contract type: Fixed-term contract

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!

Join us, help us make healthcare fairer and faster.

Commitment To Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz