Supervisor - Milano Brera

Whatjobs; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A contemporary fashion jewellery brand is seeking a Supervisor for their store in Milano. This role involves achieving sales targets, providing exceptional customer service, and ensuring operational efficiency. The ideal candidate should have strong sales leadership skills and a passion for customer satisfaction. Join an expanding team and contribute to the brand's growth in a vibrant retail environment.

Competenze

• Strong skills in managing customer relationships and resolving issues.
• Experience in achieving sales targets and developing sales strategies.

Mansioni

• Achieve personal sales targets regularly.
• Provide high levels of customer service.
• Ensure the organisation and presentation of the premises.

Conoscenze

Sales leadership

Customer service

Analytical skills

Descrizione del lavoro

COMPANY DESCRIPTION

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

APM MONACO is recruiting a Supervisor for Milano BRERA!

Sales generation

• Regularly achieve the personal sales target
• Analyse available sales reports and data to determine business needs and establish sales strategies.
• Support the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise sales.
• Demonstrate sales leadership to staff by playing an active role on the sales floor.
• Work with the Store Manager / Assistant Store Manager to identify marketing opportunities to support sales.

Customer Service

• Provide the highest level of customer service.
• Manage customer database and use information to increase sales and customer contact.
• Resolve customer problems and complaints quickly and effectively.
• Help sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods).

Operations

• Ensure the upkeep, presentation and organisation of the premises.
• Ensure deliveries are processed correctly and on time.
• Control the movement of all and ensure that staff adhere to all