Sub-Regional Lead Southern Europe & MEA Real Estate Management Services

JLL; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global facilities management leader is seeking a Sub-Regional Lead to manage a high-complexity Life Sciences account. The ideal candidate will have over 10 years in corporate real estate and significant P&L management experience. This role involves leading a strategic team across multiple countries and ensuring compliance with regulatory standards. If you're ready to drive innovation and enhance client satisfaction, apply for this exciting opportunity.

Competenze

• Minimum 10 years in corporate real estate or facilities management with P&L responsibility.
• Minimum 5 years managing integrated FM services across multiple countries.
• Proven experience leading complex account transitions in regulated industries.

Mansioni

• Lead the operational transition of a Tier 1 Life Sciences client.
• Develop comprehensive operational manuals for readiness.
• Ensure compliance with pharmaceutical manufacturing standards.

Conoscenze

Strategic Leadership

Complex Problem Solving

Commercial Acumen

Digital Transformation

Cultural Intelligence

Formazione

Advanced degree in FM, Engineering, Business Administration or related field

Descrizione del lavoro

Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best and most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Industry Focus : Life Sciences & Pharmaceutical

Executive Summary

We are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities, R&D laboratories, cleanrooms and corporate headquarters while ensuring zero business disruption during the transition period.

The selected professional will manage a diverse portfolio spanning multiple countries, coordinate with C-level stakeholders and lead a matrix organization of professionals across various disciplines including hard FM, soft FM, project delivery, compliance and specialized Life Sciences services.

Responsibilities

• Complex Account Leadership from Transition and ongoing into BAU
• Lead the operational transition of a Tier 1 Life Sciences client from incumbent provider across the designated geography
• Orchestrate mobilization across 35 sites spanning multiple countries across Europe
• Develop and execute comprehensive operational manuals to safeguard operational readiness
• Manage transition risks including regulatory compliance, business continuity and stakeholder expectations
• Coordinate with global JLL teams and client leadership throughout transition timeline

Integrated Service Portfolio Management

• Oversee comprehensive FM service delivery including:
• Hard FM: HVAC, electrical, plumbing, BAS
• Soft FM: Cleaning (including cleanroom protocols), security, catering, waste management
• Specialized Services: Calibration, qualification (IQ/OQ/PQ), controlled environment maintenance
• Project Services: Minor works, space optimization, lab modifications
• Compliance Services: Environmental monitoring, documentation management, audit support
• Workplace Management with focus on occupancy planning and Workplace Experience Enhancement

Regulatory & Compliance Excellence

• Ensure 100% compliance with pharmaceutical manufacturing standards (EU GMP, FDA CFR Part 211)
• Maintain controlled environment integrity across cleanrooms and manufacturing areas
• Coordinate validation activities and maintain change control documentation
• Interface with regulatory affairs teams and support inspection readiness
• Implement risk-based compliance monitoring and continuous improvement programs

Operational Excellence & Financial Management

• Advanced Financial Management: Manage complex P&L responsibility exceeding 25M annually
• Proactively manage regional profitability and identify business growth opportunities
• Drive annual budgeting and forecasting from a business perspective
• Implement cost optimization initiatives while maintaining service quality and compliance
• Manage capital expenditure planning and lifecycle asset management strategies plus third-party contractor costs

Sophisticated Vendor Ecosystem Management

• Curate and manage best-in-class vendor network for specialized Life Sciences services
• Develop vendor qualification protocols aligned with pharmaceutical supply chain standards
• Implement advanced performance management including KPIs, SLAs and continuous improvement metrics
• Coordinate vendor risk assessments and business continuity planning
• Lead strategic vendor partnerships and innovation initiatives

Technology Integration & Innovation

• Leverage advanced IWMS platforms for space management and preventive maintenance
• Implement IoT solutions for environmental monitoring and energy optimization
• Drive digitalization initiatives including mobile workforce management and real-time reporting
• Integrate with client MES and LIMS systems
• Lead sustainability initiatives and ESG reporting requirements

Leadership & Stakeholder Management

• Matrix Organization Leadership: Lead cross-functional teams including engineering, compliance, operations and commercial professionals
• Manage indirect reports across multiple service lines and geographical locations
• Drive cultural transformation and change management during transition period
• Implement talent development programs and succession planning
• Foster collaboration across JLL’s global Life Sciences centre of excellence network

Executive Stakeholder Engagement

• Interface directly with client C-suite executives and facility leadership for the sub-region
• Participate in quarterly business reviews and strategic planning sessions
• Lead crisis management and business continuity planning
• Manage relationships with regulatory bodies and third-party auditors
• Coordinate with legal teams on contract variations and commercial negotiations

Experience & Qualifications

Essential Background

• Minimum 10 years in corporate real estate or facilities management with P&L responsibility
• Minimum 5 years managing integrated FM services across multiple countries / regions
• Proven experience leading complex account transitions or large-scale mobilizations in regulated industries
• Demonstrated success managing matrix organizations with 50 professionals (internal and external)
• Advanced degree in FM, Engineering, Business Administration or related field

Life Sciences Industry Requirements

• Minimum 3 years direct experience in pharmaceutical, biotech or medical device environments
• Deep understanding of GMP requirements and pharmaceutical manufacturing operations
• Experience with cleanroom operations, validation protocols and change control processes
• Knowledge of regulatory frameworks (EMA, FDA, ICH guidelines)
• Familiarity with laboratory operations and R&D facility management

Advanced Competencies

• Strategic Leadership: develop long-term strategic plans and drive organizational transformation
• Complex Problem Solving: resolve multi-faceted challenges in high-stakes environments
• Commercial Acumen: understanding of contract structures, risk, and value creation
• Digital Transformation: experience implementing technology solutions and driving innovation
• Cultural Intelligence: operate across diverse cultural contexts

Language & Mobility

• Business-fluent English (C1 level)
• Additional European languages advantageous (German, French, Italian, Dutch)
• Willingness to travel 40-50% across European facilities
• Ability to relocate if required for account optimization

Success Metrics & KPIs

• Client satisfaction scores 95% during transition
• Zero regulatory non-conformances or audit findings
• Financial performance within 2% of budget targets
• Service level achievement 98% across all disciplines
• Successful completion of transition milestones within agreed timelines
• Team engagement and retention rates 90%

This role offers an exciting opportunity to work with a global client, lead a diverse team and drive innovation in facilities management. The selected professional will play a crucial role in enhancing client satisfaction, optimizing services and contributing to the growth of JLL’s facilities management business.

Location

On-site Milano ITA, ROME ITA

If this job description resonates with you we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Key Skills: EAM, Economics, IT Business Analysis, Information Security, Android Development

Employment Type : Full-Time

Experience : years

Vacancy : 1