Store Operation Manager - Serravalle Designer Outlet

Burberry; Serravalle Scrivia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a candidate in Serravalle Scrivia, Italy, to support the Store Manager in operations and management of the stockroom. Responsibilities include leading the stockroom team to enhance productivity, managing alterations, and ensuring high standards of maintenance and safety. Candidates should possess excellent organizational and communication skills, along with management experience and knowledge of SAP. This role offers an opportunity to work in a dynamic retail environment.

Competenze

• 1-2 years management experience required.
• Previous administration and cash handling experience is essential.
• Excellent understanding of all Microsoft Office programs.

Mansioni

• Support the Store Manager with store procedures and minimize losses.
• Lead the stockroom team and improve store productivity.
• Manage alterations and repairs processes to enhance client experience.
• Collaborate with various departments for stock-related tasks.
• Ensure high standards of maintenance and health and safety.

Conoscenze

Excellent organisational skills

Excellent communication skills

Ability to work in a busy team environment

Flexible and adaptable

Interest in technology

Strumenti

SAP

Microsoft Office

Descrizione del lavoro

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Department: RETAIL OFFLINE

Location: IT

INTRODUCTION

RESPONSIBILITIES

• To support the Store Manager with all procedures put in place to streamline and safe guard the store. To ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses including Omnichannel and stock pull back.
• To effectively use space and stock in the back of house to maximise productivity and minimise stock loss through management of the team and resources.
• To lead the stockroom team, including talent acquisition, developing and nurturing the back of house team to influence and drive store productivity and the client experience.
• To manage the alterations and repairs process including co‑ordination with on‑site tailors and external vendors to elevate the client experience.
• To work closely with Retail Standards and Operations team regarding store issues such as deliveries, dispatches, facilities, uniforms, maintenance, procedures and Health and Safety.
• To support the Store Manager to manage the Asset and Profit Protection team to effectively reduce shrinkage.
• To support the store manager with any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.
• To manage the monogramming resources and equipment to ensure highest standards are met.
• To maintain the highest standard with regards to maintenance and Health and Safety including leading any locally required legislation.
• To manage the cash office / administrator to ensure all cash and payment procedures are followed.

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Ability to work in a busy team environment
• Flexible and adaptable to the needs of the business
• 1-2 years management experience
• Previous administration experience and cash handling experience
• Previous experience with SAP desirable
• Excellent understanding of all programs on Microsoft Office
• Passion for technology and proven ability to embrace new technology

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.