Store Manager

K-Way; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A popular outdoor apparel brand in Milan is seeking a Store Manager to lead a high-performing team while ensuring outstanding customer experiences and achieving sales targets. The ideal candidate has at least 5 years of retail management experience, strong leadership skills, and is fluent in both Italian and English. Join a supportive environment that promotes professional growth and collaboration.

Competenze

• At least 5 years of relevant experience as a Store Manager in a retail brand.
• Experience in managing the opening of new stores is appreciated.

Mansioni

• Ensure excellent in-store customer experience.
• Monitor and analyze sales analytics and performance.
• Oversee daily store operations and inventory management.
• Lead and inspire the store team to foster teamwork.

Conoscenze

Store management experience

Customer-oriented interactions

Leadership skills

Strong communication skills

Fluency in Italian and English

Descrizione del lavoro

About BasicNet Group

BasicNet is the first marketplace in the clothing industry that owns several well‑known brands in the apparel, footwear, and accessories market, including Kappa®, Robe di Kappa®, Jesus® Jeans, Superga®, K‑Way®, Sebago®, Briko® and Sabelt®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.

About K‑Way

K‑Way is a well‑known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world’s first lightweight and waterproof jacket that could be conveniently folded into a small pouch

Who We’re Looking For

For our brand new K‑Way store in Milan, we’re looking for a Store Manager to kick off, manage, and lead a high‑performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.

Key Responsibilities

Excellent customer experience :

• Promote and delivers excellent in customer in‑store experience;
• ensure that the team understands - and caters to - customer needs, providing consistently high‑quality service;
• ensure the team’s excellence in selling techniques and styling ability;
• be active and present on the shop floor, acting as a role model and engaging with customers and team members.

Drive for results

• Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
• provides clear daily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
• provide hierarchy with clear and regular insights regarding the store performance.

Store Management

• Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
• communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;
• manage staff scheduling, ensuring appropriate staff coverage.

People leadership

• Lead, inspire and support the store team, fostering high energy, motivation and a strong spirit of teamwork;
• foster a culture of constructive feed‑back in the team;
• ensure the company’s policies are understood and adopted by all team members.

Knowledge, Skills & Abilities Required

• At least 5 years of relevant experience as a Store Manager in a ready‑to‑wear retail brand, premium or luxury level;
• experience in all aspects of store management and exceptional customer‑oriented interactions, with the aim of creating outstanding customer service experiences and relationships.
• previous experience in managing the opening of new stores is appreciated.
• leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
• strong communication skills, effective in interacting with the team, colleagues, and senior management;
• fluent in both Italian and English.

K‑Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K‑Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.