Store Manager

Grafton Mendrisio; Lombardia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand in Lombardia is seeking an Assistant Store Manager to support daily operations and enhance client experiences. The ideal candidate has at least 2 years of supervisory experience in luxury retail and possesses strong leadership and organizational skills. This role offers a competitive salary, career advancement, and brand immersion training in a prestigious work environment.

Servizi

Competitive salary

Bonus structure

Leadership development training

Exclusive employee benefits

Career advancement opportunities

Competenze

• Minimum 2 years of experience in a supervisory role in luxury retail.
• Strong leadership skills and ability to develop a cohesive team.
• Excellent communication and organizational skills.

Mansioni

• Support the Store Manager in daily operations and client service.
• Act as a brand ambassador during client interactions.
• Coach the team to achieve sales targets and maintain service excellence.
• Monitor KPIs and assist in strategic performance improvement.
• Ensure compliance with operational procedures and visual standards.

Conoscenze

Luxury retail experience

Leadership skills

Interpersonal abilities

Passion for luxury products

Fluent in English

Descrizione del lavoro

For one of our Luxury client we are looking for a Assistant Store Manager.

Role Overview

As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, ensuring an exceptional client experience, and driving commercial performance. You will lead by example, embodying the brand's values and philosophy, and fostering a culture of excellence, storytelling, and product expertise within the team.

Key Responsibilities

• Support the Store Manager in all aspects of boutique operations, including team supervision, sales performance, and client service.
• Act as a brand ambassador, promoting the brand's heritage, values, and creative vision through every client interaction.
• Ensure the team has a deep understanding of the product universe, including craftsmanship, materials, and the inspiration behind each collection.
• Coach and motivate the team to deliver outstanding service and achieve sales targets.
• Monitor KPIs and contribute to strategic actions to improve performance and client satisfaction.
• Ensure compliance with operational procedures, inventory management, and visual merchandising standards.
• Handle client escalations with professionalism and discretion, turning challenges into opportunities for loyalty.

Requirements

• Proven experience in luxury retail, with at least 2 years in a supervisory or leadership role.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Passion for luxury products, storytelling, and delivering a refined client experience.
• Fluent in English; additional languages are a plus.
• Strong organizational skills, attention to detail, and a proactive mindset.

What We Offer

• A dynamic and prestigious work environment.
• Leadership development and brand immersion training.
• Competitive salary, bonus structure, and exclusive employee benefits.
• Career advancement opportunities within a global luxury group.