Store Director

Bvlgari; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a Store Director to manage its flagship store in Milan. Responsibilities include exceeding sales goals, nurturing client relationships, and developing staff. Ideal candidates will have at least 5 years of experience in luxury retail leadership, strong financial management skills, and a proactive approach to team and client engagement.

Competenze

• At least 5 years of relevant experience in a comparable luxury retail leadership role.
• Demonstrated experience in coaching, motivating, and developing a high-performing team.
• Strong financial management skills, including budget oversight.

Mansioni

• Act as a Brand Ambassador and inspire trust.
• Lead the store to achieve sales objectives.
• Coach and develop the teams with constant feedback.

Conoscenze

Team Management

Financial Management

Coaching

Strategic Thinking

Networking

Proactivity

Strumenti

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

SAP

Sales Force

Beanstore

Descrizione del lavoro

Role: Store Director at Bulgari Italia, managing flagship store in Via Montenapoleone and Rinascente Milano. Reporting to the Italy Retail Director.

Responsibilities

• Act as a Brand Ambassador, inspiring trust, commitment, and client-centric excellence, and leading by example
• Lead the store to achieve and exceed sales objectives and meet store/business KPIs, ensuring to spend most of the time on the floor.
• Drive team motivation and engagement, sharing the strategy and vision of the brand, encouraging innovation and collecting best practices. Ensure smooth organization of the teams (front, back, and care services).
• Coach and develop the teams by observing and providing constant feedback.
• Partner with Sales Trainers in identifying training needs and deploying action plans.
• Develop clienteling strategies: recruit new clients, host in-store events, leverage digital tools, and create strong local business relevance, nurturing store portfolio and enhancing relationships with VICs.
• Ensure a seamless and consistent client experience in-store and remotely, following the brand’s selling experience, enhancing Italian culture and hospitality.
• Oversee all store operations, ensuring proper stock management and adherence to visual merchandising guidelines, while guaranteeing store maintenance, a safe environment, and optimal functionality.
• Stay informed on market trends, competition, and omnichannel initiatives, leveraging insights to drive the business.

Qualifications

• At least 5 years of relevant experience in a comparable luxury retail leadership role
• Demonstrated experience in coaching, motivating, and developing a high-performing team
• Ability to leverage networks by cultivating key industry related relationships as well as knowledge of local marketing and media partners
• Ability to think strategically, make sound decisions and put in place the proper business actions
• Proven ability to drive operational excellence within a luxury retail environment.
• Strong financial management skills, including budget oversight and revenue generation
• Knowledge of Microsoft Office programs: Excel, Word, PowerPoint and ability to acquire some expertise in Store operation applications (Beanstore, Sales Force, SAP)
• Networking
• Ownership
• Influence
• People Development
• Team Management
• Impact Driven
• Growth Mindset
• Brand Sensitivity
• Proactivity

Seniority level

Director

Employment type

Full-time

Job function

Retail Apparel and Fashion