STAGE ICT SERVICE DESK ASSISTANT (POLITECNICO) (ID-99997)

AFOL Milano -Agenzia per la formazione, l'orientamento e il lavoro; Milano; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

Un'agenzia di formazione e lavoro cerca un Assistente ICT Service Desk per uno stage di 6 mesi. Il candidato supporterà il team di front-office e gestirà la configurazione di sistemi, supporto tecnico e asset IT. È richiesta una conoscenza di Windows, Linux e Microsoft Office, insieme a un diploma. Stipendio di €800 e buoni mensili inclusi.

Competenze

• Diploma richiesto.
• Buona conoscenza dell'inglese è preferibile.
• Competenza in Microsoft Office.

Mansioni

• Supporto front-office 24/7 per utenti del dipartimento.
• Configurazione di stampanti, Wi-Fi, VPN, e-mail.
• Gestione logistica e asset in magazzino IT.

Conoscenze

Conoscenza di Windows e Linux

Capacità di troubleshooting

Competenze in Microsoft Office

Buona conoscenza dell'inglese

Formazione

Diploma

Descrizione del lavoro

STAGE ICT SERVICE DESK ASSISTANT (POLITECNICO) (ID-99997) at AFOL Milano – Agenzia per la formazione, l'orientamento e il lavoro

Location: MILANO zona Città studi

The Department of Aerospace Engineering at Politecnico di Milano seeks an ICT Service Desk Assistant for a stage. You will work in the ICT Unit and support the front‑office Service Desk team with a variety of tasks, including:

• 24/7 front‑office support for department users, both on‑site and remote (Windows and Linux)
• Configuring printers, Wi‑Fi, VPN, e‑mail, etc.
• Basic troubleshooting and problem resolution
• Support for on‑site IT audits
• Advanced installation and configuration of individual workstations and computing rooms, including engineering and scientific software (Windows and Linux)
• Hardware diagnostics and maintenance for PCs, notebooks and workstations
• Audio/video support for departmental meeting rooms
• Logistics and asset management in the IT warehouse
• Office monitoring, request handling, and escalation to second‑level support

At the end of the stage you will have a solid understanding of the strategies, architectures, hardware and software of a complex organization, as well as firsthand experience with a complex network infrastructure and key enterprise protocols.

Contract type: STAGE 6 + 6 weeks

Working hours and CCNL: Full time 36 hours per week – Università

Remuneration: Stipend of €800 plus monthly tickets

Ideal profile: Diploma, good knowledge of English, and proficiency in Microsoft Office (preferred).

We welcome all applicants in line with equal opportunities for gender, diversity, and inclusion (Dlgs 198/2006, 215/2003 and 216/2003).

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