Staff Development Officer

Global Roles; Roma; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

World Food Programme seeks a Staff Development Officer to lead learning and capacity development advisory services for Programme Operations. The role designs, develops, and implements learning solutions to enhance staff capabilities and support operational priorities globally.

The incumbent will oversee cross-functional trainings, coordinate with experts and vendors, and drive a strategic learning plan with continuous evaluation to inform workforce decisions.

Qualifications

• University degree in Learning and Development or related field.
• Postgraduate studies in the same areas are an advantage.
• Minimum 5 years of post-graduate experience in L&D.

Responsibilities

• Lead the design, development and implementation of learning solutions for staff.
• Oversee technical, cross-cutting and soft skills trainings.
• Coordinate with internal experts, trainers, and vendors.
• Develop guidelines for streamlined L&D processes for HQ and field.

Skills

Learning and Development

Adult Education

Instructional Design

Training Coordination

Education

University degree in Learning and Development

Postgraduate studies

Tools

Learning Management System

Authoring Tools

Job description

The Staff Development Officer leads and coordinates learning and capacity development advisory services for WFP Programme Operations functions. The role involves designing, developing, and implementing learning solutions to enhance staff capabilities and support operational priorities globally.

Responsibilities

• Lead the design, development and implementation of appropriate learning solutions for Programme Operations staff.
• Oversee technical, cross-cutting and soft skills trainings to enable a cohesive approach.
• Facilitate coordination between internal functional experts, trainers, instructional designers, vendors, and staffing coordinators.
• Develop guidelines for streamlining functional learning and development processes for Global HQ and field colleagues.
• Support development of strategic learning structures adapting to evolving needs.
• Continuously monitor progress and provide feedback and evaluation of learning activities.
• Measure and evaluate effectiveness of learning events and products to inform workforce management and decision-making.
• Provide inputs to the L&D component of workforce planning and update information accordingly.
• Support development of a comprehensive annual learning plan for Programme Operations.
• Drive learning and development innovation projects focused on enhanced performance.
• Research viability of new programme offerings and develop unique programming in collaboration with corporate L&D team.
• Design and lead roll-out of cross-functional learning pathways and journeys to support mobility and capability development.
• Maintain and update L&D dashboards and lead improvements to communicate strategic relevance of L&D.
• Provide strategic advice on learning and development priorities and capability gaps.
• Develop terms of reference, coordinate and moderate a network of regional training focal points.
• Manage and guide the learning and development team to deliver agreed objectives and outputs.
• Establish and maintain partnerships with internal and external stakeholders to enhance learning and development initiatives.
• Promote a culture of continuous learning and knowledge sharing across Programme Operations.
• Perform other duties as required.

Requirements

• University degree in Learning and Development, Adult Education, Human Resources, Instructional Design or related field.
• Advanced degree and postgraduate studies in the above fields an advantage.
• Minimum 5 years of post-graduate, professionally relevant experience.
• Proven experience in leading and developing training events for a diverse audience in an international organization operating in humanitarian and/or development contexts.
• Specific experience in developing and designing learning and development resources related to emergency preparedness and response is an asset.
• Experience in developing and running online/virtual and simulation-based trainings in humanitarian contexts.
• Experience in coaching and mentoring approaches.
• Practical experience in developing humanitarian team capacities in resource-limited contexts.
• Work experience in instructional design (assessing training needs, writing training/learning objectives, designing training, evaluating training, assessing participant learning).
• Experience with peer-to-peer learning and self-assessment.
• Work experience with an international humanitarian or development organization or specifically with WFP/UN and other UN Agencies highly desirable.
• Experience designing and delivering field programmes is desirable.
• Knowledge of commercial Learning Management Systems and Authoring tools is desirable.
• Familiarity with the UN procurement process system, related to vendor selection and management.
• Strong communication and presentation skills.
• Ability to work both with minimal supervision and as part of a team.
• Ability to establish effective working relations with persons of different national and cultural backgrounds.
• Ability to coordinate and facilitate multi-day trainings with large multi-cultural groups.
• Strong time management skills with an ability to plan, anticipate requirements, problems and obstacles and an ability to handle competing priorities successfully and to work to tight deadlines.
• Ability to balance speed of work with a high degree of autonomy.
• Collaborative spirit and reliable team player.
• Able to liaise with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy.
• Ability to interact with senior leaders with maturity and tact.
• Fluency (level C) in English language.
• Knowledge of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese, will be an advantage.
• Eligible for occasional telecommuting as defined in the WFP Human Resources Manual Chapter V Sections 7.8.
• Travel to field locations as necessary.

Skills

• Learning and Development
• Adult Education
• Instructional Design
• Training Event Organization
• Emergency Preparedness
• Online Course Delivery
• Simulation-based Training
• Coaching and Mentoring
• Humanitarian Capacity Building
• Training Needs Assessment
• Training Evaluation
• Peer-to-Peer Learning
• Self-assessment
• Learning Management System
• Authoring Tools
• UN Procurement Process
• Vendor Management
• Communications Skills
• Presentation Skills
• Training Coordination
• Time Management

Languages

English, Arabic, Chinese, French, Russian, Spanish, Portuguese