Sr. Sales Associate

Under Armour, Inc; Roma; On-site; EUR 21,000 - 32,000; Full time

Job summary

Under Armour, Inc. in Rome, Lazio, is seeking a Senior Sales Assistant to help drive store sales and deliver the athlete experience consistent with our brand values.

You will use product knowledge, customer service skills, and teamwork to meet KPI targets, support omni-channel requests, and maintain store standards while adapting to a fast-paced retail environment.

Qualifications

• Basic numeracy and literacy.
• Fluency in local language.
• Proficient with computers and technology.
• Ability to collaborate in a team.

Responsibilities

• Completes omni-channel requests for athletes in line with policies.
• Promotes core and seasonal products during selling.
• Model the service culture and exceed customer expectations.
• Maintain store standards, cash processes, and stock replenishment.

Skills

Basic numeracy

Literacy

Interpersonal skills

Team collaboration

Education

High School education or equivalent

Job description

Select how often (in days) to receive an alert:

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

The Senior Sales Assistant supports the achievement of store sales and KPI targets bymodeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Senior Sales Assistant uses project knowledge expertise and operational experience support to select teammates.

Your Impact

• Completes omni-channel requests for athletes in line with Under Armour’s Endless Aisle and Ship-From-Store policies and procedures where applicable.
• Promotes core & seasonal products to athletes by incorporating knowledge into selling process.

Brand image & Athlete Experience

• Model the Under Armour service culture and exceed customer expectation.
• Provide an athlete experience unique to Under Armour.
• Aid Athletes, communicate brand values, and identify sales opportunities.
• Familiar with UA Brand stories communicated during training sessions

Retail Operations

• Provide feedback on store operations to the Store Leadership.
• Maintain standards covering merchandise and floor sets.
• Operate within UA policies and procedures communicating risk to Store Leadership when necessary.
• Preform operational and cash processes (manual or system) in line with company guide and training.
• Assume Senior Stock Specialist responsibilities in the absence of Senior Stock Specialist in store.
• Adhere to Under Armour’s dress code and attendance policies.
• Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment.
• May hold responsibility as Key Holder.
• Collaborates with teammates to meet or exceed store goals.
• Ability to actively listen to feedback from leadership to continue to grow as a teammate.

Qualifications & Requirements

• The proficiency levels (knowledge, skill, and/or ability) of a successful Senior Sales Assistant are listed below.
• Basic numeracy and literacy
• Fluency in local language
• Proficient in use of computers and other technology
• Ability to establish interpersonal relationships
• Collaborate in a team environment
• Ability to perform tasks in a fast-paced and deadline-oriented environment
• Limited understanding of business acumen
• Demonstrated critical thinking to solve routine problems.
• Basic prioritizing & planning skills
• 9-12 months experience of working in a sports/fashion customer & commercial focused retail environment.
• High School education or equivalent.
• Availability to work a flexible schedule, including holidays, nights, and weekends.
• Reasonable accommodations may be made to assist in performing the essential responsibilities.
• Ability to handle or relocate products up to 25 lbs.
• Able to stand and move about for extended periods of time with short breaks to handle products.
• Ability to freely access all areas of the store; including the selling floor, stock and register area.

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].