Specialist, Logistics & Tender

Biogen; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A biotechnology company based in Milan is looking for a Specialist in Logistics Order to Cash and Tender. This role involves managing customer databases, ensuring participation in tenders, processing customer POs, monitoring stock, and overseeing invoicing and credit collection processes. The ideal candidate will possess strong skills in database and relationship management. It offers a full-time position in an engaging workplace focused on diversity and inclusion.

Competenze

• Experience in managing customer databases effectively.
• Ability to process and manage customer POs.
• Knowledge of tender management processes.

Mansioni

• Verify and maintain client database.
• Manage participation in relevant tenders.
• Check and process customer POs, supporting relationships.
• Monitor stock levels and ensure product traceability.
• Validate invoicing process to customers.
• Manage account receivables and credit collection.

Conoscenze

Database Management

Customer Relationship Management

Tender Management

Stock Management

Invoice Management

Credit Collection

Descrizione del lavoro

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The Specialist Logistics Order to Cash and Tender main purpose is to support end-to-end daily activities related to administration of client database, review and process customer POs, ensure participation to tenders of interest for the Company, guarantee the invoicing process and monitor account receivables and credit collection for each Customer regularly.

Responsibilities

• Customer Database Management – Verify new clients and maintain the client database updated on a daily basis, ensuring all relevant information is captured into systems on an agreed timeline.
• Tender Management – Survey tender announcements promptly and ensure the Company participates in all relevant tenders. Arrange and deliver necessary documentation to customers (economical offer, technical product file) and update product prices in commerce in a timely and precise manner.
• Customer Management – Check and process customer POs, support customers to build positive relationships and solve problems, keep in contact with customers and 3PL in case of claims and returns, and provide well-timed information on launched or available products.
• Stock Management – Support monitoring of sufficient stock at warehouses, ensure traceability of products Vs AIFA/Ministry of Health, and collaborate with production sites and/or 3PL for product purchase and labeling.
• Invoice Management – Ensure strict validation of the invoicing process and delivery to customers.
• Credit Collection – Certify credits, manage account receivables and customer contacts, coordinate activities of external third parties, activate channels for credit recovery, and support legal actions by gathering required documentation.

Job Level

Professional

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

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All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

We are a global team with a commitment to excellence and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.