Spanish-Speaking Client Success Pro in Lisbon

Cross Border Talents; Roma; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment firm is looking for a Spanish-speaking Client Success Representative to elevate customer journeys in Lisbon, Portugal. This role entails managing flight reservations, providing outstanding support, and resolving customer claims. The ideal candidate is fluent in Spanish and has a strong command of English, along with at least 6 months of customer service experience. Join a team that prioritizes development with competitive salaries and comprehensive training.

Servizi

Competitive salary package

Performance bonuses

Modern office

Comprehensive training

Competenze

• At least 6 months of experience in customer service, tourism, or a related field.

Mansioni

• Managing flight reservations, including creating, altering, and canceling bookings.
• Providing outstanding support via phone and email.
• Handling customer claims and resolving issues related to flight disruptions.
• Providing real-time, accurate information to customers.
• Ensuring positive experiences for customers.

Conoscenze

Fluent in Spanish (C1)

Strong command of English (B2)

Empathy

Communication skills

Collaboration

Strumenti

GDS tools (Amadeus, Sabre, Galileo)

Descrizione del lavoro

A recruitment firm is looking for a Spanish-speaking Client Success Representative to elevate customer journeys in Lisbon, Portugal. This role entails managing flight reservations, providing outstanding support, and resolving customer claims. The ideal candidate is fluent in Spanish and has a strong command of English, along with at least 6 months of customer service experience. Join a team that prioritizes development with competitive salaries and comprehensive training.