Spa Therapist | Villa San Michele, a Belmond Hotel

Belmond; Fiesole; On-site; EUR 32,000 - 42,000; Part time

Benefits offered by this job

Life insurance

Performance bonus

Extensive training program

Welfare program

Belmond staff programs (Discovering)

Job summary

Villa San Michele, a Belmond Hotel, nestled in Florence’s Tuscan landscape, seeks a qualified Spa Therapist for the 2026 season to deliver exceptional wellness experiences for discerning guests.

You will provide massages, facials, waxing, and nail care while maintaining a tranquil, hygienic environment and promoting additional spa services and retail products. Fluency in English and Italian and a passion for hospitality are essential.

Qualifications

• Proven Spa Therapist background with hands-on massage techniques, facials, waxing, nails, and body therapies.
• Fluent English and Italian; excellent communication and guest service skills.
• Experience in maintaining hygiene, safety and calibration of spa equipment.
• Ability to upsell services and retail products to guests.

Responsibilities

• Deliver a variety of spa services (body treatments, massages, facials, waxing, manicure/pedicure) safely and professionally.
• Maintain equipment and inventory of products.
• Keep client files and documentation up to date.
• Maintain a clean, stocked, and welcoming treatment room.
• Acknowledge guest needs and respond to requests promptly.
• Promote and sell spa services and retail products.
• Adhere to hygiene standards and health & safety regulations.
• Coordinate with administration on issues and improvements.
• Stay updated on market trends and best practices.

Skills

English language

Italian language

Spa experience

Customer service

Sales experience

Education

Degree or license in aesthetics or physiotherapy

Job description

Villa San Michele, a Belmond Hotel is looking for season 2026 a qualified Spa Therapist. You will play a pivotal role in providing exceptional wellness and relaxation experiences for our guests. Your expertise and dedication will contribute to the overall luxury experience that defines our property. If you’re passionate about wellness and hospitality, and eager to develop your skills in a prestigious environment, this is your moment.

Responsabilites

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner;

• Maintain equipment and sample inventory of products;

• Keep documentation and maintain clients files;

• Keep a clean and stocked room;

• Acknowledge and respond to relevant customer queries, needs and expectations;

• Suggest and promote retail products or additional services;

• Uphold hygiene standards and follow health and safety regulations;

• Cooperate with and report on administration on any arising issues;

• Apply best practices and be up to date with market trends.

• Proven work experience as a Spa Therapist

• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies

• Experience in sales will be considered an asset

• Excellent knowledge of English and Italian languages

• Communication and customer service skills

• Positive attitude

• User level computer skills

• Degree or current license in aesthetics or physiotherapy

• Seasonal contract (CCNL for Tourism - Federalberghi);
• Company welfare program;
• Performance bonus upon achieving the hotel's predetermined quality objectives;
• Life insurance;
• Extensive training program, both in-person and via online platform and app;
• Participation in Belmond programs dedicated to its staff, such as Belmond Discovering, which offers F&B discounts and complimentary stays at other group properties upon reaching a minimum tenure.

About Us

Villa San Michele, a Belmond Hotel, is a magnificent Renaissance masterpiece overlooking Florence. With unparalleled views, terraced gardens, and a facade designed by the School of Michelangelo, it is a work of art inside and out. An ideal retreat after an intense day exploring the capital of the Renaissance and its Tuscan surroundings, the Villa is also the perfect setting for unforgettable events, offering sumptuous rooms and refined creative cuisine at La Loggia.

Join us and help create something truly extraordinary.

The Belmond & LVMH Family:

Villa San Michele is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains, and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.