Solution Architect, Italy Milan

Wonderful; Roma; In loco; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

A leading AI solutions company in Rome is seeking a skilled Solution Architect to design AI-driven automation solutions for enterprise clients. This role requires a minimum of 8 years of experience in software engineering and system integration, along with strong leadership and communication skills. Successful candidates will thrive in a collaborative cross-functional environment and will be deeply involved in shaping technical strategy. The company offers unique opportunities for ownership and impact unlike larger organizations.

Servizi

Ownership and autonomy

Dynamic startup environment

Impactful role in AI development

Competenze

• 8+ years in software engineering, architecture, or related technical leadership roles.
• Strong understanding of APIs and enterprise software ecosystems.
• Experience with modern AI/ML platforms, especially conversational AI.
• Familiarity with cloud platforms and scalable software architectures.
• Excellent English and fluency in at least one local language.

Mansioni

• Design AI-driven automation solutions for enterprise clients.
• Map out system interactions and identify integration points.
• Advise clients on automation best practices.
• Document system architecture and data flows.
• Collaborate with client stakeholders to enhance existing workflows.

Conoscenze

Software engineering

System integration

APIs

AI/ML platforms

Communication

Strumenti

AWS

Azure

GCP

Descrizione del lavoro

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Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.

Role Overview

We are seeking an experienced Solution Architect to lead the design and definition of AI‑driven automation solutions for enterprise clients. This senior, cross‑functional role bridges technical strategy, software integration, and client collaboration.

The Solution Architect will work closely with client stakeholders—typically across operations, IT, and business process teams (e.g., call centers and customer support organizations)—to understand existing workflows, identify automation opportunities, and define localized AI agents capable of augmenting or replacing manual processes.

You will be responsible for mapping out system interactions, identifying integration points with client systems, and producing comprehensive solution designs that guide downstream implementation teams. In addition to technical design, the Solution Architect will advise clients on automation best practices, scalable architectures, and responsible deployment of AI‑based systems.

This role requires strong leadership, a deep understanding of software engineering and system integration, and the ability to communicate effectively with both executive and technical stakeholders.

Requirements

• 8+ years in software engineering, architecture, or related technical leadership roles, with proven experience designing complex integrated systems within enterprise SaaS, AI, or related tech environments.
• Strong understanding of system integration, APIs, and enterprise software ecosystems (e.g., CRM, ERP, telephony, ticketing systems).
• Experience with modern AI/ML platforms and frameworks, ideally including conversational AI or automation agents.
• Familiarity with cloud platforms (AWS, Azure, GCP) and scalable software architectures.
• Ability to analyze client business processes and translate them into structured automation and AI agent designs.
• Proven experience documenting system architecture, data flows, and interface specifications.
• Experience building new functions or operations in growth‑stage companies or new markets.
• Excellent English (written and spoken) plus fluency in at least one local language.
• Outstanding communication, stakeholder management, and executive presence.
• Outcome‑driven and highly independent, equally confident rolling up your sleeves or zooming out to shape long‑term strategy.

Why Wonderful?

• A seat at the table as we build a new AI category from the ground up.
• The energy of an early‑stage scale‑up + the stability of world‑class investors.
• Ownership, autonomy, and impact that you just won’t find at corporate giants.
• A team of ambitious builders who balance urgency with a strong sense of vibe.

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