Site Reliability Engineer

KONG; Milano; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Kong Milano is seeking an experienced Site Reliability Engineer to own and operate large-scale cloud infrastructure, ensuring reliability and performance for developers and users.

In this role you will build infrastructure as code with Terraform and Ansible, implement robust monitoring and incident response, and collaborate with product teams to bake reliability into the software lifecycle.

Competenze

• Experience operating production workloads on AWS, GCP or Azure.
• Proficiency in one language (Golang, Python or Bash).
• Hands-on with Docker and Kubernetes.
• Knowledge of IaC with Terraform and related tools.
• Familiarity with CI/CD tools such as GitLab CI or Jenkins.
• Understanding of modern observability stacks (Prometheus, Grafana, ELK).

Mansioni

• Build and maintain core infrastructure as code with Terraform and Ansible.
• Implement monitoring, logging, and alerting to meet 99.99% uptime.
• Resolve incidents with blameless post-mortems and root-cause analysis.
• Write automation to reduce toil and enable self-service for teams.
• Collaborate with developers to embed reliability into the lifecycle.
• Contribute to capacity planning, DR drills, and security hardening.
• Participate in a fair on-call rotation to keep the platform available.

Conoscenze

AWS

Golang

Python

Bash

Docker

Kubernetes

Terraform

GitLab CI/Jenkins

Prometheus Grafana

Strumenti

Terraform

Ansible

Docker

Kubernetes

Descrizione del lavoro

Are you ready to unlock intelligence?

About the Role:

The Site Reliability Engineering team is the backbone of Kong's cloud services, responsible for architecting and operating the large-scale infrastructure that powers our customers' most critical applications. Our mission is to achieve world-class reliability and performance, enabling our product engineering teams to ship features with velocity and confidence. We are the guardians of uptime and the champions of developer delight.

What You’ll Do:

• Build and maintain our core infrastructure as code using tools like Terraform and Ansible.

• Implement robust monitoring, logging, and alerting systems to ensure our services meet and exceed 99.99% uptime.

• Resolve production incidents through systematic debugging, and drive the blameless post-mortem process to prevent recurrence.

• Write automation to reduce operational toil, improve system efficiency, and enable self-service for engineering teams.

• Collaborate with developers to embed reliability and scalability best practices directly into the application lifecycle.

• Contribute to our capacity planning, disaster recovery drills, and security hardening processes.

• Participate in a fair and sustainable on-call rotation to ensure our platform is always available.

What You’ll Bring:

• Experience operating production workloads on a major cloud provider (AWS, GCP, Azure).

• Proficiency in at least one programming or scripting language, such as Golang, Python, or Bash.

• Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes).

• Knowledge of Infrastructure as Code principles and tools (Terraform is a plus).

• Familiarity with CI/CD concepts and pipeline tools (e.g., GitLab CI, Jenkins).

• An understanding of modern observability stacks (e.g., Prometheus, Grafana, ELK).

#LI-BR2

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.