Shop Manager

Httclub; Pisa; In loco; EUR 51.000 - 69.000; Tempo pieno

Descrizione del lavoro

A prestigious hotel in the UAE is seeking an experienced Restaurant Manager to oversee daily operations and lead a high-performing team. The ideal candidate will have proven 5-star restaurant management experience, exceptional guest service skills, and a strong understanding of financial management. Responsibilities include training staff, monitoring costs, and ensuring compliance with health standards. If you are passionate about hospitality excellence, this is a great opportunity to advance your career.

Competenze

• Proven experience in restaurant management within a 5-star hotel or fine dining environment.
• Open to strong Assistant Restaurant Managers ready for a step-up role.
• Fluent in English; additional languages are an advantage.

Mansioni

• Oversee daily restaurant operations, ensuring exceptional service and guest satisfaction.
• Lead, train, and motivate the restaurant team to maintain 5-star service standards.
• Monitor and control costs while maximizing profitability.

Conoscenze

Leadership

Guest service

Organizational skills

Communication

Financial management

Formazione

Relevant Hospitality Degree

Descrizione del lavoro

Restaurant Manager (5-star Hotel, UAE)

About the Role We are looking for an experienced and motivated Restaurant Manager to join a prestigious 5‑star hotel in the United Arab Emirates. This is an excellent opportunity for seasoned hospitality professionals — or strong Assistant Restaurant Managers ready to take the next step in their career — to lead a high‑performing team in a world‑class dining environment.

• Oversee daily restaurant operations, ensuring exceptional service and guest satisfaction.
• Lead, train, and motivate the restaurant team to maintain 5‑star service standards.
• Manage staffing schedules, performance, and team development.
• Monitor and control costs, budgets, and inventory while maximizing profitability.
• Collaborate with the culinary and F&B management teams to deliver consistent quality and innovation.
• Handle guest feedback and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards.

• Proven experience in restaurant management within a 5‑star hotel or fine dining environment.
• Open to strong Assistant Restaurant Managers ready for a step‑up role.
• Excellent leadership, communication, and organizational skills.
• Strong understanding of guest service, operations, and financial management.
• Fluent in English (additional languages are an advantage).
• Professional appearance and a passion for hospitality excellence.

Shop Manager (Cruise Ship)

As a Shop Manager, you will serve as a role model, responsible for the multiple quality merchandise and shops of the ship. You’ll be responsible for creating a welcoming environment, maximizing sales and exceeding guest expectations.

• Serve as a role model, responsible for multiple quality merchandise and shops of the ship.
• Create a welcoming environment, maximizing sales and exceeding guest expectations.
• Demonstrate passion for creating an exceptional and memorable retail experience for guests, inspiring enthusiasm and excitement around brands and products.
• Maintain marketing and visual merchandising standards and oversee high‑volume shop operations.
• Guide employee professional development, recommending training and updates about brands, sales and service.
• Cultivate a supportive work environment and motivate your team to achieve excellent results.
• Gather information and compile reports, employing a data‑driven approach aligned with directives of Corporate Shop Operations Director.
• Maximize opening hours while complying with international customs regulations and onboard activities.
• Promote safety guidelines and code of conduct; create a welcoming and secure environment where everyone feels comfortable and respected.

• Secondary school diploma or higher; studies in retail or hospitality is a plus.
• B2 spoken level of English; other languages are a plus.
• Good communication skills; curious, organized, and determined; experience in people management.
• At least 3 years’ experience in retail as Shop Manager or Area Manager in fast‑paced environments.

Resort Manager (Cavriglia)

This is a full‑time on‑site role for a Resort Manager located in Cavriglia. The Resort Manager will oversee the daily operations of the property, ensuring exceptional customer satisfaction and service.

• Manage property staff, budgeting, and hiring.
• Maintain high standards for guest experiences.
• Proactively solve problems and deliver high‑quality service.
• Manage different outlets with a strong background in F&B operations.
• Report directly to the Cluster General Manager.

• Customer Satisfaction and Customer Service skills.
• Strong background in F&B operations.
• Experience in Property Management, Budgeting and Cost control.
• Hiring and staff management skills.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience in the hospitality industry is a plus.
• Bachelor's degree in Hospitality Management, Business, or related field.

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