ServiceNow Project Manager

Stefanini Emea; Torino; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global tech consulting firm in Italy seeks a ServiceNow Project Manager to lead projects for ADC EMEA SMP clients. Responsibilities include managing project portfolios, coordinating cross-functional teams, and maintaining project documentation. Ideal candidates will have over 5 years of experience in project management related to ITIL and ServiceNow modules, along with strong communication skills. The role offers opportunities for career development and flexible work arrangements.

Servizi

Career development opportunities

Referral bonuses

Private Medical subscription

Flexible benefits program

Flexible working hours

Friendly team environment

Competenze

• 5 years of experience managing ITIL-related projects.
• Proficiency in managing ServiceNow platform projects.
• Ability to manage multiple projects under tight deadlines.

Mansioni

• Managing the project portfolio of ADC EMEA SMP clients.
• Regularly updating project status dashboards.
• Creating and maintaining program and technical documentation.

Conoscenze

Project Management Methodology

Exceptional communication skills

ITIL knowledge

Ability to work independently

Problem-solving proficiency

Experience with ServiceNow platform

Microsoft Project familiarity

Cross-functional team coordination

Strumenti

Microsoft Project

Visio

Descrizione del lavoro

Job Description

As a ServiceNow Project Manager you will be responsible for managing the portfolio of ADC EMEA SMP clients and projects.

Responsibilities

• Assessing the requirements for managing a project and adapting industry-standard methods to fit the specific context
• Managing the work of ServiceNow technical experts who are providing consulting services and implementing new product features
• Building and maintaining positive working relationships with staff stakeholders and clients from diverse backgrounds
• Regularly updating the projects status dashboard
• Attending meetings taking note of instructions tasks and queries and documenting them accordingly
• Creating and keeping up to date both program and technical documentation
• Collaborating with sales and pre‑sales team

Qualifications and Skills

• 5 yrs experience managing projects related to ITIL or process improvement
• Experience in managing projects related to the ServiceNow platform including its various modules and the ability to evaluate the impact of customizing and configuring the platform to meet specific business requirements
• Relevant experience in project management including coordinating cross-functional teams
• Proven ability to take initiative work independently and quickly learn new skills
• Exceptional communication skills with a focus on attention to detail and strong customer-facing abilities
• Good knowledge and practical experience with Microsoft Project Visio
• Skilled in solving problems creatively and adapting to changing requirements
• Proven track record of successfully leading large projects including communicating updates to executive teams and coordinating across functional teams

You should have the ability to manage multiple projects simultaneously and to meet tight deadlines. Furthermore you should have the ability to communicate effectively with technical and non-technical stakeholders.

Benefits

• Career development : opportunity to grow within the team
• Special referral bonuses for recommending your friends
• Private Medical subscription
• A monthly budget for flexible benefits program
• Flexible working hours and work from home aligned with project needs
• Friendly team who is eager to meet you

Diversity & Inclusion

Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Whats next

Its best to apply today because job postings can be taken down and we wouldnt want you to miss this opportunity.

The recruitment process starts with an HR discussion followed by a technical test and a final talk with the hiring manager.

About us

We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.

We are present in over 40 countries and operate with the purpose of co‑creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.

Here we like to say that technology is not the end but the means : what really matters are the people who drive it all.

Our mindset is AI First meaning we invest in cutting‑edge technology in everything we do focusing on results for our clients.

We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.

More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.

If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.

We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.

Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.

If you suspect youve been targeted please contact us immediately at for verification.

Key Points to Remember :

• Legitimate job offers only follow interviews conducted with our hiring managers or clients.
• We will never ask for payment at any stage of the recruitment process.

Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.

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Required Experience :

IC

Key Skills

• Project Management Methodology
• Project / Program Management
• Construction Estimating
• Construction Experience
• PMBOK
• Visio
• Construction Management
• Project Management
• Project Management Software
• Microsoft Project
• Project Management Lifecycle
• Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1