ServiceNow Project Manager

-; Torino; Ibrido; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A technology consulting firm in Torino seeks a ServiceNow Project Manager to oversee multiple projects within the ADC EMEA SMP portfolio. The ideal candidate will have over 5 years of experience, strong communication skills, and a proven ability to manage ITIL-related projects. Flexibility in work hours and the option to work from home will be part of the offer. Join a friendly team committed to professional growth.

Servizi

Career development opportunities

Referral bonuses

Private medical subscription

Flexible benefits program

Flexible working hours

Competenze

• 5+ years of experience managing ITIL or process improvement projects.
• Experience with ServiceNow platform customization.
• Ability to coordinate cross-functional teams.
• Strong communication and attention to detail skills.

Mansioni

• Manage the portfolio of ADC EMEA SMP clients and projects.
• Assess project requirements and adapt methods accordingly.
• Manage ServiceNow technical experts.
• Regularly update project status dashboards.
• Create and maintain program and technical documentation.

Conoscenze

Project management

ServiceNow platform

Communication skills

Problem-solving

Microsoft Project

Visio

Descrizione del lavoro

Job Description

As a ServiceNow Project Manager, you will be responsible for managing the portfolio of ADC EMEA SMP clients and projects.

Responsibilities

• Assessing the requirements for managing a project and adapting industry‑standard methods to fit the specific context.
• Managing the work of ServiceNow technical experts who provide consulting services and implement new product features.
• Building and maintaining positive working relationships with staff, stakeholders, and clients from diverse backgrounds.
• Regularly updating the project's status dashboard.
• Attending meetings, taking notes of instructions, tasks, and queries, and documenting them accordingly.
• Creating and keeping up to date both program and technical documentation.
• Collaborating with sales and pre‑sales team.

Qualifications

• +5 years of experience managing projects related to ITIL or process improvement.
• Experience managing projects related to the ServiceNow platform, evaluating the impact of customizing and configuring the platform for specific business requirements.
• Relevant experience coordinating cross‑functional teams.
• Proven ability to take initiative, work independently, and quickly learn new skills.
• Exceptional communication skills, with a focus on attention to detail and strong customer‑facing abilities.
• Good knowledge and practical experience with Microsoft Project, Visio.
• Skilled in solving problems creatively and adapting to changing requirements.
• Proven track record of successfully leading large projects, including communicating updates to executive teams and coordinating across functional teams.

You should have the ability to manage multiple projects simultaneously and meet tight deadlines, and you should communicate effectively with technical and non‑technical stakeholders.

What we offer

• Career development: opportunity to grow within the team.
• Special referral bonuses for recommending your friends.
• Private Medical subscription.
• A monthly budget for a flexible benefits program.
• Flexible working hours and work from home, aligned with project needs.
• A friendly team eager to meet you.

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

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