ServiceNow Business Analyst — ITSM & Requirements

Stefanini; Torino; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global consultancy firm in Torino is seeking a Business Analyst to collaborate with project stakeholders and the Development Team. The ideal candidate has proven ServiceNow experience, strong analytical skills, and is fluent in English and Italian. Responsibilities include gathering requirements, creating user stories, and supporting development processes. Join us for a diverse and inclusive work environment.

Competenze

• Proven experience as a Business Analyst or Consultant in ServiceNow projects.
• Fluent in English and Italian (written and spoken).
• 3+ years of Business Analysis experience.

Mansioni

• Work within the client's internal governance team.
• Collect and manage business, user, and system requirements.
• Create and maintain functional requirements and user stories.

Conoscenze

Analytical thinking

Attention to detail

Business requirements translation

Presentation skills

Facilitation skills

Workshop skills

Strumenti

ServiceNow

Visio

Miro

eDraw

draw.io

Descrizione del lavoro

A global consultancy firm in Torino is seeking a Business Analyst to collaborate with project stakeholders and the Development Team. The ideal candidate has proven ServiceNow experience, strong analytical skills, and is fluent in English and Italian. Responsibilities include gathering requirements, creating user stories, and supporting development processes. Join us for a diverse and inclusive work environment.