Service Planner

Haier; Brugherio; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading global appliance company in Italy is seeking a Service Planner to manage spare parts service levels in warranty and out of warranty. The role involves monitoring stock availability, analyzing forecasts, and cooperating with various teams. Candidates should possess strong organizational skills, be fluent in Italian, and have a customer-oriented mindset. This position offers the opportunity to work in a dynamic environment focused on business growth.

Competenze

• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Customer and results-oriented mindset.
• Ability to manage multiple priorities under pressure.
• Team player with a proactive attitude.
• Fluency in Italian and proficiency in English.

Mansioni

• Responsible for service level and stock available in the warehouse.
• Analyze forecasts and historical data for each SKU.
• Confirm/amend order quantities from suppliers.
• Monitor supply chain and supplier KPIs.
• Cooperate with various departments to allocate orders.

Conoscenze

Strong organizational skills

Problem-solving skills

Excellent communication

Interpersonal abilities

Customer-oriented mindset

Ability to manage multiple priorities

Fluency in Italian

Proficiency in English

Descrizione del lavoro

Job Posting Title

Service Planner

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

What you will do

The Service Planner will be responsible for the service level of spare parts in warranty and out of warranty and consumables. He/she will guarantee order fulfilment for customers/Asas, respecting target service level and target stock rotation index in the warehouse.

Key Responsibilities

• Responsible for the service level to the markets and for the level of stock available in the warehouse of parts provided by internal plants and Chinese suppliers
• Analyze forecasts and historical data for each SKU and identify action to guarantee the target availability
• Analyze the proposals for replenishment issued by the planning software and confirm/amend the quantity to be ordered from the supplier
• Supplier order issuing, monitoring, expediting and choose of best delivery way
• Monitoring of supply chain KPI and suppliers KPI
• Cooperate daily with inbound specialists, order management, technical department, and logistic specialist to guarantee the allocation of the orders in the warehouse
• Put in place corrective action to guarantee the respect of lead time of deliveries and order fulfillment (call/visit to the suppliers)

What you need to succeed

• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Customer and results-oriented mindset.
• Ability to manage multiple priorities under pressure.
• Team player with a proactive attitude.
• Fluency in Italian and proficiency in English (written and spoken).

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.