Service Engineer for Proton Therapy - Rozzano

IBA Proton Therapy; Rozzano; On-site; EUR 36,000 - 54,000; Full time

Benefits offered by this job

One-year contract

Cutting-edge cancer project

Relocation opportunities

Collaborative team

Job summary

IBA Proton Therapy is seeking a Field Service Engineer for Proton Therapy at the Humanitas Proton Therapy Center in Rozzano. The role focuses on installation, maintenance and repair of IBA equipment on-site and at customer locations, with occasional travel for training and support.

You will work with a team of five under the Site Manager to ensure timely delivery of reliable, high-quality systems. Requirements include a technical degree (electronics/mechatronics/automation) or an equivalent high

Qualifications

• Bachelor’s or Master’s degree in electronics, mechatronics, automation, or telecommunications.
• Or a technical high school diploma with solid experience in maintenance, installation and troubleshooting in electrical systems.

Responsibilities

• Own a site subsystem and manage its performance.
• Maintain, troubleshoot electrical, mechanical, and software aspects of equipment.
• Test, repair and upgrade systems in line with specifications and R&D input.
• Provide on-site support to medical staff during daily operations.
• Prepare daily activity, maintenance and incident reports in IT tools.
• Interact with internal and external clients and coordinate third-party equipment.

Skills

Italian & English

Electrical systems

Mechanical troubleshooting

Software troubleshooting

Shift readiness

Documentation

Education

Bachelor's/Master in electronics, mechatronics, automation or telecom

Alternative: technical high school diploma with solid maintenance experience

Tools

TPS

OIS

Gating systems

Job description

Mission

As

As Field Service Engineer Proton Therapy, you play a key role in IBA’s mission to treat cancer patients. You are responsible for the installation, maintenance and repair of IBA equipment and systems (hardware and software) on IBA or customer's sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance and customer satisfaction requirements. You also participate in maintenance and operations of IBA equipment at Humanitas Proton Therapy Center in Rozzano. You are based on site, but open to travel for training and support purposes. You report to the Site Manager and you will be working with a team of 5 people.

Challenges we trust you with

As Field Engineer Proton Therapy, you are responsible for:

• Technical ownership of a site subsystem according to area competencies
• Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
• Testing and repairing the equipment/systems according to the technical specifications
• Upgrading and improving the system in collaboration with the R&D department
• Ensuring the highest quality of state-of-the-art technologies/services
• Proposing solutions that improve equipment reliability, stability and operability
• Preparing and setting up of equipment/systems on a daily basis for clinical operations
• Operating the equipment and providing technical support to the medical staff during daily operations
• Ensuring daily reports of activities, maintenance execution and incidents in the appropriate IT tools
• Maintaining adequate records as defined by the specific facility
• Direct contact with internal and external clients
• Maintaining the third parties equipment (TPS, OIS, various gating systems)

What We Value

You have:

• A technical bachelor’s or master’s degree in the field of electronics, mechatronics, automation, or telecommunications
• As alternative a technical high school diploma with solid experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plants
• Good verbal good communication skills in Italian and English
• Good written and reporting skills in Italian and English
• Open to work on shift (between 6 AM - 12PM) and a average of 1 weekend every 5 weeks.
• Good analytical and logical reasoning skills for root cause analysis
• A broad technical interest and motivation to perform hands-on work
• Basic/medium level of IT knowledge to perform first line interventions on sys admin matters

And you also are :

• Customer-oriented
• Proactive/hands-on person
• Able to follow rules and regulations
• Able to deliver on strict deadlines
• Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.)
• Willing to share your knowledge in your area of expertise
• A team player with strong interpersonal skills
• A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments. Weekend shifts could be scheduled in rotation on the entire team).

What We Offer

• A fixed-term contract of one year followed by a permanent contract
• The opportunity to contribute to a unique and cutting-edge project in the fight against cancer.
• A strong and collaborative team environment, where challenges are tackled together.
• The chance to live in different locations for several months, broadening your professional and personal horizons.
• A meaningful career, making a real difference in medical innovation and patient care.

Compensation

“The total guaranteed annual compensation range (which includes annual base salary, as well as flexible budget if applicable) for this position is provided below: Total gross guaranteed annual compensation range: 35700 - 54100 € The salary range indicated above is provided in compliance with applicable pay transparency requirements and reflects the typical compensation scope for this position based on the role's level of responsibility, required expertise, and location. The actual offer will be determined on an individual basis, taking into account objective and gender-neutral factors including relevant professional experience, qualifications, specific competencies, and internal equity. The range does not constitute a guaranteed salary and is subject to adjustment based on the final assessment of the selected candidate's profile. The role might also qualify for additional compensation elements such as variable pay, profit sharing, and benefits which are not reflected in this range.”