Service Advisor

Meineke - 1668; Toscana; In loco; EUR 61.000; Tempo pieno

Descrizione del lavoro

An automotive service center in Tuscany is seeking a Service Advisor to manage a team and ensure customer satisfaction. The ideal candidate will possess strong communication and service writing skills, along with management experience in the automotive field. Responsibilities include overseeing service operations, mentoring staff, and managing documentation. This role offers a salary of $70,000 per year with opportunities for growth and development in a supportive environment.

Servizi

Ongoing training and development programs

Supportive and collaborative work environment

Connection with local community

Competenze

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state‑issued driver’s license and clean driving record are required.
• Successful completion of a pre‑employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor is required; experience as an automotive service manager is preferred.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.

Mansioni

• Manage a team of automotive service professionals for high employee morale.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on best practices for sales and customer service.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork efficiently.

Conoscenze

Communication skills

Customer relationship management

Service writing capabilities

Management experience

Formazione

High school diploma or GED

Bachelor’s degree preferred

Descrizione del lavoro

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state‑issued driver’s license and clean driving record are required.
• Successful completion of a pre‑employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor is required; experience as an automotive service manager is preferred.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.

Benefits

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high‑quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally‑owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $70,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast‑to‑coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard‑earned skills to work in a locally‑owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real‑world experience in your local area.

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