Senior Waiter/Waitress - Six Senses Rome

InterContinental Hotels Group; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury hotel group in Rome seeks a Senior Waiter/Waitress to deliver exceptional guest experiences. Responsibilities include greeting guests, taking orders, and ensuring high standards of service in a luxury restaurant setting. Candidates should have a high school diploma, 1-3 years of restaurant experience, and be fluent in Italian. Join a dynamic team focused on sustainability and emotional hospitality in a vibrant environment.

Competenze

• 1-3 years of restaurant experience in a full-service outlet or similar setting.
• Alcohol awareness certification/food service permit as required.
• Fluent in Italian and good in English.

Mansioni

• Greet guests courteously and assist in seating.
• Take orders from menus and inspect condition of menus.
• Ensure prompt and efficient service according to standards.

Conoscenze

Customer service

Upselling

Empathy

Formazione

High school diploma

Hospitality diploma/degree

Descrizione del lavoro

As Senior Waiter/Waitress, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Senior Waiter/Waitress, I willassume full responsibility for theefficientoperation in the following:

• Ensure that all guests are greeted courteously and attentively.
• Escort guests to the table and assist in seating and present the menu.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Take order from any food & beverage outlet menus.
• Inspect condition and cleanliness of menus and wine list.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Senior Waiter/Waitress, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in Italian and good in English. Knowledge of a dditional languages preferred.
• Eligible to work in Italy.

The above is intended to provide an overview of the role and responsibilities for a Senior Waiter/Waitress at Six Senses Rome It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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