Senior Teleoperations Lead

TSMG Holding; Milano; On-site; EUR 70,000 - 90,000; Full time

Job summary

TSMG Holding in Turbigo, Italy, is looking for a Senior Teleoperations Lead to manage robotics operations teams focused on AI training and robotic testing. The successful candidate will coordinate efforts across shifts, uphold quality and safety standards, and act as the primary link between field operations and engineering teams.

The ideal candidate should have robust operational leadership experience and a passion for emerging technologies, particularly in robotics and autonomous systems.

Qualifications

• Proven experience in managing teams within robotics or similar environments.
• Strong leadership skills to coordinate multi-shift operations.
• Ability to maintain high standards of quality and safety.

Responsibilities

• Oversee robotics operations teams for AI training and testing.
• Ensure operational excellence and safety standards.
• Serve as the primary contact for field operations and engineering.

Skills

Operational leadership

Experience in robotics

Team management

Technical operations

Job description

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission‑critical programs.

Key Responsibilities

Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts
• Manage daily staffing and operational coverage