Senior Solutions Engineer: AI & GPU Cloud (Remote)

Pragmatike; Italia; A distancia; EUR 90.000 - 140.000; Jornada completa

Descripción de la vacante

Pragmatike, a GPU compute and cloud infrastructure company, is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. The role is highly autonomous, hands-on, and requires strong Linux, cloud, and GPU infra skills.

You will work with account managers, product, and SRE teams to deploy, run, and scale workloads, design POCs, troubleshoot complex infra, and ensure smooth onboarding and ongoing account health

Formación

• 5+ years in a customer-facing technical role (Solutions Engineer/Architect/ TAM)
• Experience with cloud infrastructure, GPU or AI compute for enterprise
• Strong hands-on competence in Linux, VMs, Kubernetes, networking, storage, and GPUs

Responsabilidades

• Own enterprise customer onboarding from access, networking, storage, to production workloads
• Serve as the first technical contact for customers and troubleshoot issues
• Own issues through resolution and coordinate with internal teams
• Lead technical discovery, solution design, sizing, demos, and POCs with the commercial team
• Design and run POCs with success criteria to move customers to production
• Debug workloads hands-on including multi-GPU workloads with customer engineers
• Monitor account health, identify risks, and communicate incidents/RCAs
• Collaborate with Account Management, Product, SRE and Engineering to translate requirements into solutions
• Improve onboarding and operational processes by addressing recurring issues

Conocimientos

Linux

Virtual machines

Kubernetes

Networking

Storage

NVIDIA GPUs

Descripción del empleo

Pragmatike, a GPU compute and cloud infrastructure company, is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. The role is highly autonomous, hands-on, and requires strong Linux, cloud, and GPU infra skills.

You will work with account managers, product, and SRE teams to deploy, run, and scale workloads, design POCs, troubleshoot complex infra, and ensure smooth onboarding and ongoing account health