Senior Site Reliability Engineer

SecuredTouch (acquired by Ping Identity); Milano; In loco; EUR 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset (Specific locations)

Descrizione del lavoro

Ping Identity seeks a Senior Site Reliability Engineer to own the Recognize Platform infrastructure across production EKS clusters. You will lead automation, scale the platform, and drive AI agent integrations to speed engineering workflows.

You will collaborate with delivery engineers, product owners, and software developers across teams, applying GitOps and modern CI/CD practices to ensure high availability and secure identity services.

Competenze

• Proven professional experience as an SRE/DevOps Engineer.
• Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane).
• Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows).
• Hands-on experience deploying and operating container workloads on EKS.
• Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty).
• Active use of AI agents and LLM-based tooling in daily engineering work.
• Familiarity with secrets management best practices — SOPS and AWS KMS in particular.
• Practical knowledge of CI/CD tools, ideally CircleCI.

Mansioni

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD).
• Take ownership of infrastructure requirements and coordinate the maintenance backlog.
• Collaborate closely with delivery engineers, product owners, and software developers across teams.
• Build and maintain a scalable, automated platform foundation across production and development environments.
• Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines.
• Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services.

Conoscenze

SRE/DevOps

GitOps

Automation

AI agents

Incident response

Strumenti

Helm

Terraform

Crossplane

Kubernetes

Istio

Flux

CircleCI

New Relic

Splunk

PagerDuty

SOPS

AWS KMS

Descrizione del lavoro

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you'll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you're passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you.

You Will

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
• Take ownership of infrastructure requirements and coordinate the maintenance backlog
• Collaborate closely with delivery engineers, product owners, and software developers across teams
• Build and maintain a scalable, automated platform foundation across production and development environments
• Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines
• Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services

You Have

• Proven professional experience as an SRE/DevOps Engineer
• Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
• Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
• Hands-on experience deploying and operating container workloads on EKS
• Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
• Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further
• Familiarity with secrets management best practices — SOPS and AWS KMS in particular
• Practical knowledge of CI/CD tools, ideally CircleCI

Bonus Points If You Have

• Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)
• Working knowledge of Python or Go for scripting and tooling
• Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS
• Familiarity with Ping Identity products or the broader identity/authentication space
• Timezone compatible with CET/European working hours

Life At Ping

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.