Senior Site Reliability Engineer

Ping Identity; Italia; Remote; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Generous PTO

Parental Leave

Healthcare options

Retirement programs

Education reimbursement

Commuter offset

Job summary

Ping Identity is seeking a Senior Site Reliability Engineer to join the Recognize Platform. You will own the infrastructure powering Ping's authentication and authorization services across production EKS clusters globally, within a small, senior team and high ownership.

You will drive deployment automation across production and test clusters using Flux/ArgoCD, coordinate infrastructure priorities, and collaborate across teams to ensure reliability.

Qualifications

• Senior SRE/DevOps Engineer with proven track record
• Strong infrastructure automation skills: Helm, Terraform, Crossplane
• Working knowledge of Kubernetes, Istio and Flux (GitOps)
• Hands-on experience deploying and operating container workloads on EKS
• Experience building operational awareness via monitoring/alerting (New Relic, Splunk, PagerDuty)
• Active use of AI agents/LLM tooling in daily engineering work
• Familiarity with secrets management best practices (SOPS, AWS KMS)
• Practical CI/CD experience, ideally CircleCI

Responsibilities

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
• Own infrastructure requirements and coordinate the maintenance backlog
• Collaborate with delivery engineers, product owners, and software developers
• Build and maintain a scalable, automated platform foundation across prod and dev
• Integrate and extend AI agents to accelerate internal engineering workflows
• Contribute to identity-focused platform infrastructure supporting authentication/authorization services

Skills

SRE/DevOps

Kubernetes

Istio

Flux (GitOps)

ArgoCD

Helm

Terraform

Crossplane

EKS

Monitoring

New Relic

Splunk

PagerDuty

AI agents/LLM tooling

SOPS

AWS KMS

CircleCI

Python

Go

Tools

Flux

ArgoCD

CircleCI

New Relic

Splunk

PagerDuty

Terraform

Helm

Crossplane

AWS KMS

SOPS

Python

Go

Job description

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you'll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you're passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you.

You Will:

• Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
• Take ownership of infrastructure requirements and coordinate the maintenance backlog
• Collaborate closely with delivery engineers, product owners, and software developers across teams
• Build and maintain a scalable, automated platform foundation across production and development environments
• Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines
• Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services

You Have:

• Proven professional experience as an SRE/DevOps Engineer
• Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
• Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
• Hands-on experience deploying and operating container workloads on EKS
• Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
• Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further
• Familiarity with secrets management best practices — SOPS and AWS KMS in particular
• Practical knowledge of CI/CD tools, ideally CircleCI

Bonus Points If You Have:

• Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows)
• Working knowledge of Python or Go for scripting and tooling
• Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS
• Familiarity with Ping Identity products or the broader identity/authentication space
• Timezone compatible with CET/European working hours

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.