Senior IT Support Engineer - Windows & Cloud (Italy/Spain)

Hexagon AB; Rozzano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global leader in digital reality solutions is seeking an IT Support Senior Engineer in Italy or Spain. This role involves troubleshooting and resolving IT issues, supporting end-users, and ensuring high customer satisfaction. Candidates should have experience in a service desk environment and strong skills in Windows Administration and Networking. A Bachelor’s degree in IT or Computer Science is preferred. The position offers opportunities for travel in Europe.

Competenze

• Proven multitasking abilities in a busy environment.
• Attention to detail, accuracy and deadlines.
• Excellent English communication skills.

Mansioni

• Take ownership of logged customer issues and ensure a solution is delivered.
• Troubleshoot system, desktop/laptop, and mobile problems.
• Provide end-user support for a wide range of IT related problems.

Conoscenze

Windows Administration

Networking

ITIL

PowerShell

Cloud Technology (Azure)

Formazione

Bachelor’s degree in Information Technology or Computer Science

Descrizione del lavoro

A global leader in digital reality solutions is seeking an IT Support Senior Engineer in Italy or Spain. This role involves troubleshooting and resolving IT issues, supporting end-users, and ensuring high customer satisfaction. Candidates should have experience in a service desk environment and strong skills in Windows Administration and Networking. A Bachelor’s degree in IT or Computer Science is preferred. The position offers opportunities for travel in Europe.