Senior It Engineer For A Lugano Bank

Db&L Services Sa; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading IT services provider is seeking a Senior IT Engineer to manage and support IT infrastructure for their Milan office. Responsibilities include providing user support, ensuring compliance with Italian regulations, and collaborating with the Group's IT team. The ideal candidate will have a Bachelor's degree, at least 5 years of IT experience, and strong skills in Windows systems, virtualization, and network management.

Servizi

Competitive salary

Permanent Swiss contract

Smart working opportunities

Competenze

• At least 5 years of experience in IT infrastructure roles.
• Excellent knowledge of user support and system/network management.
• Proficient in regulatory compliance, especially Italian and European regulations.

Mansioni

• Manage and support IT infrastructure for Italian entities.
• Provide first- and second-level user support.
• Ensure ICT compliance with Italian regulations.

Conoscenze

Windows operating systems

Virtualization technologies (VMware, Hyper-V)

Network protocols

Cybersecurity practices

Active Directory

Microsoft Azure

Communication in Italian

Communication in English

Formazione

Bachelor's degree in Computer Science or related discipline

Strumenti

Active Directory

Microsoft Azure

Descrizione del lavoro

About the Role

For one of our banking clients in Lugano, we are looking for a Senior IT specialist who will be the primary contact for the Milan office.

What will you do?

As a Senior IT Engineer, you will play a key role in managing and supporting the Group's and local IT infrastructure for the Italian entities. Your responsibilities will include :

Providing first- and second-level support to users, ensuring timely resolution of technical issues and maintaining high levels of satisfaction.

Managing and maintaining IT systems and infrastructure, including servers, networks, and company devices, ensuring reliability, performance, and security.

Ensuring ICT compliance with Italian regulations (such as the DORA regulation) and Group policies, acting as the first point of contact for audits, documentation, and regulatory requirements.

Collaborating with the Group's IT team and external vendors to implement and support IT solutions aligned with the Group's and company's needs.

Monitoring and improving system performance, identifying areas for optimization and proactively addressing any risks.

Contributing to IT projects, including upgrades, migrations, and new implementations, with a focus on quality and efficiency.

The ideal candidate must meet the following requirements :

Education : Bachelor's degree in Computer Science, Computer Engineering, or related discipline.

Professional Experience : At least 5 years of experience in IT infrastructure roles, with solid expertise in user support and system and network management.

Technical Skills :

Excellent knowledge of Windows operating systems.

Experience with virtualization technologies such as VMware (or possibly Hyper‑V).

Familiarity with network protocols, firewall configuration, and cybersecurity practices.

Ability to manage corporate devices and centralized management tools, such as :

• Directory services for access and identity management (e.g., Active Directory, MS EntraId)
• Large-scale software deployment and update solutions
• Enterprise mobile device management systems.
• Experience in configuring and managing Microsoft Azure cloud environments, including integration with on‑premises infrastructure.

Regulatory Knowledge

Understanding of ICT compliance requirements, particularly Italian and European regulations such as the DORA regulation.

Experience in preparing and managing external audits.

Soft skills

Analytical and problem‑solving skills : structured and proactive approach to resolving technical and organizational issues.

Effective communication : ability to communicate clearly and professionally, both verbally and in writing, in Italian and English.

Cross‑functional collaboration : ability to work in a team, with particular attention to cooperation with the Group's IT team, even in international and geographically distributed environments.

Results‑oriented : ability to manage priorities, meet deadlines, and actively contribute to achieving shared goals.

Proactivity and initiative : willingness to propose solutions, improvements, and anticipate potential critical issues.

Adaptability : ability to manage change and new challenges with a positive attitude.

Preferred qualifications

Professional certifications, such as ITIL, Microsoft, and / or cybersecurity, are a plus.

Experience in regulated corporate environments.

Required languages : Italian C1 and English B2

Salary : We offer an interesting salary with a permanent Swiss contract

Work location : Lugano & Milan, 1 dayin SmartWorking from Switzerland r Italy

Pre‑requisites : you must be in possession of a work permit valid for Swiss territory or have the nationality of a European nation.