Senior FinOps Analyst: Italian AR & Collections Expert

Amazon; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company in Milan seeks a Sr. FinOps Analyst to manage accounts receivables. The ideal candidate will have a degree in Finance/Accounting/Business Studies and 2-4 years of relevant experience. Candidates must be fluent in Italian and English, possess strong communication and customer service skills, and be proficient in Microsoft Excel. This role includes managing customer queries, collaborating with teams to enhance processes, and ensuring timely collections. Competitive benefits and a supportive environment offered.

Competenze

• Fluent in Italian and English for business communication.
• 2 to 4 years of experience in Accounts Receivables or customer-facing roles.
• Ability to meet tight deadlines and prioritize workload.

Mansioni

• Manage and resolve receivables-related queries from customers.
• Collaborate with teams to resolve disputes and improve customer experience.
• Monitor high-risk accounts and escalate challenges as needed.

Conoscenze

Communication skills

Customer service

Team player

Detail-oriented

Formazione

Degree in Finance/Accounting/Business Studies

Strumenti

Microsoft Excel

Microsoft Word

Descrizione del lavoro

A leading e-commerce company in Milan seeks a Sr. FinOps Analyst to manage accounts receivables. The ideal candidate will have a degree in Finance/Accounting/Business Studies and 2-4 years of relevant experience. Candidates must be fluent in Italian and English, possess strong communication and customer service skills, and be proficient in Microsoft Excel. This role includes managing customer queries, collaborating with teams to enhance processes, and ensuring timely collections. Competitive benefits and a supportive environment offered.